Hey Ladies
Thank you for choosing to book with us
About us
RGWIGS is a East London based hair salon, with over 8 years of dedicated service, we pride ourselves on exceptional customer service and client satisfaction.
Buying Hair/ Lace
We offer premium lace frontals and raw hair bundles at our Salon and our online store. www.rgwigs.co.uk
Discounts
We offer a 15% discount on custom wig services to customers who purchase our bundles and lace for their appointment. www.rgwigs.co.uk
Salon bookings
Availability
Appointments are released on the 15th of every month for the next month at 8pm
Emergency appointment enquiry: 07932716840
Deposit
A £20 deposit is required in confirming an appointment. This will be deducted from your final payment.
Drop off
You are required to drop off or send your hair at least 7DAYS to your appointment.
All wigs are made off your head, with your precise measurement (all measurement information will be in the confirmation email).
Confirmation email
A confirmation email will be sent to you as soon as your appointment is booked. If you do not receive a confirmation it means your appointment is not booked or you may have entered the wrong email address, in this case please email us to confirm.
Cancellation
Cancellations can be made up to a week to your appointment through your confirmation email to receive a full refund.
Rescheduling
Appointments can be rescheduled through your confirmation email up to a week to your appointment Using the same deposit. Any less than a week you will need to pay a new deposit. Please note you will only be able to reschedule your appointment once using the same deposit.
Late policy
RGWIGS works strictly by appointments , therefore to maintain our schedule we ask for you to respect our time, and attend your appointment on time. Lateness can result in cancellation at the discretion of your stylist.
Special needs
If you have any special needs that requires us to make adjustments for you, please get in touch via email or telephone. Our salon has a no Stairs access, therefore suitable for wheelchair users.
Delivery
Delivery option should only be selected if you will not be coming in for your appointments. Your wig will be made with provided measurement, Customised/styled and posted back to you. All wigs for each week are sent out on the following Monday only, via next day delivery. You will also receive an email with your tracking number once sent.
BIRTHDAY DAY APPOINTMENT
Please let us know if your birthday falls on the day of your appointment so we can make it a little special for you!
TIPS AND ADVISE FOR THE BEST RESULT
Lace
- Please ensure your lace is not darker than your complexion. we advise HD lace.
- We do not work with stained lace from dye applications, thick knots and thick lace)
Recommended lace
- Thin lace/slight stretch
- Low density.
- Small knots
SHOP HD/SWISS LACE:WWW.RGWIGS.CO.UK
GLUELESS WIG
HD LACE ONLY