Dear Clients - Thank you for Choosing Value Currency Exchange for your currency needs. Below are some important information about changing with us. Please ensure you read everything and understand before you come in.
1. Acceptable payment methods are
CASH ($0 Surcharge) or
CARD (2.00% Surcharge) or
Bank Transfer (No surcharge, but we require clear funds)
2. For transactions over $1,000 AUD in value, we required to see your driver's license OR passport. For transactions over $10,000 AUD we need to see both driver's license AND passport.
3. Full payment is reuired if you want to LOCK-IN RATE from a selected day and pick it up later. If you only paid the $1 deposit, that is for guaranteeing the availability of the stock, NOT the rate.
4. Please always call me first to check the availability of your required currency. This eliminates you leaving empty-handed.
5. If you have absolutely any questions at all, please call 0422 612 916 or 1300 159 319. Or you could email to david@vaccountants.com.au and we will endeavour to reply as soon as possible.
6. Our Location is Level 6, 117 Queen St. Brisbane City. Please watch this short Youtube video to show you exactly where we are.