MUST READ PRIOR TO BOOKING:
Petaluma Piercing Company
161 Kentucky St. SUITE A
Petaluma, CA 94952
Appointments open one week in advance every Thursday at 12 PM. If you don't see any availability, we are booked until the next release of appointments.
A card is required to book an appointment. No fee is charged unless there is a same-day cancellation, a late arrival that requires rescheduling or cancellation, or a no-show. $10 will be charged per appointment missed.
Please Note:
- Masks are optional in the studio for fully vaccinated clients only.
- Our studio is 14+ only. Absolutely no one under the age of 14 permitted inside the studio.
- Do not bring pets into the studio.
- We do not recommend traveling/vacationing with a fresh piercing. If you have a trip planned, we advise scheduling your piercing for when you return and are likely to be home long enough for it to heal.
- WE DO NOT USE JEWELRY FROM OUTSIDE OF THE STUDIO FOR FRESH PIERCINGS.
- For safety & sanitary reasons, please DO NOT handle (touch) your piercings or jewelry while inside of the studio. You may not install or remove your own jewelry inside of the studio.
Payment: We accept cash, credit cards, and Apple Pay. Cash is always preferred.
All card transactions are processed through Square with 3% processing fee.
We now have an in-house ATM with a $3.00 withdrawal fee for your convenience.
LATE POLICY & CANCELLATIONS:
If you think you are going to be late to your appointment, please inform us at least 20 minutes BEFORE your scheduled appointment time.
If you are in fact late to your appointment, we may have to cancel your appointment in order to remain on time for our other appointments. Please be on time.
We realize that life happens! If you need to cancel or reschedule your appointment, we kindly request that you do so at least 24 hours in advance.
A non-refundable fee of $10 will be charged to your card in the event of a same-day cancellation, if you are late to your scheduled appointment and we have to cancel you, or if you no-show. If you have more than one appointment scheduled, the $10 fee will apply to each appointment individually ($10/per appointment missed).
All no-shows will require non-refundable payment in full of their desired service in advance to hold a new appointment.
PRICING & JEWELRY INFO:
All featured pricing includes the piercing service, implant-grade titanium jewelry in a simple style of your choosing, and aftercare instructions. Aftercare solution is available for purchase.
You have the option to browse our jewelry selection during your appointment. All of our jewelry is safe for fresh piercings. Should you choose something outside of the standard titanium jewelry that is included in the prices listed next to each service, the final price will depend on what you select.
The jewelry that we stock is either 100% implant-grade titanium, niobium, solid 14k/18k yellow, rose, and white gold and always biocompatible & nickel-free.
All custom-order jewelry will require a non-refundable deposit prior to ordering.
All jewelry is warrantied covering any manufacturer defects.
All jewelry is final sale.
I.D. & AGE REQUIREMENTS:
Age requirements are listed next to each piercing service. There are no exceptions.
If you are 18+ you must provide a valid state or federal issued ID to be pierced. Acceptable ID's include state driver's license, state ID card, Military ID, or passport. There is no exception.
MINOR POLICY: For anyone under 18 it is required by California State Law that you have a custodial parent, or legal guardian (with Letter of Guardianship), present with their valid state or federal ID. Parent or guardian must also present an original birth certificate (NOT a photo of the birth certificate) for the minor being pierced. For any service other than earlobe piercings, the minor must present a photo ID (school ID, driver's license/state ID, passport). Even if you have visited our studio previously, you must bring the required IDs/documents listed above to your appointment. If you arrive unprepared, we will have to cancel your appointment and charge you a no-show fee. There is no exception.
An ID is not required to purchase or change jewelry.
PARKING:
Parking can be challenging in downtown Petaluma. We recommend arriving at least 10 minutes early to find parking.
Limited street parking is available.
Parking in the Keller St. garage is recommended.
If you have any questions that haven't been answered above, or are unsure of what appointment to select for your needs, please contact us via instagram @PetalumaPiercingCo, TEXT ONLY at (707) 888.8197 or email at PetalumaPiercingCo@outlook.com PRIOR to booking. We set up for our scheduled appointments, and incorrectly booked appointments result in a waste of materials.