Hello & thank you for choosing to book your hair appointment with Glo Lounge London, the #1 go-to salon specialising in impeccably crafted natural wigs, seamless sew-ins, amazing tape-in extensions, natural hair care and much more.

HAIR SERVICES WE PROVIDE:

• Luxury raw/virgin wefted and taped hair stocklists with a range of textures to choose from
• The finest quality HD lace systems on hand
• Custom colouring services using professional products finished to a high standard
• Bridal bookings
• Training programmes/ courses
• Custom Wig making/ installing in-store / contactless wigs (shipped to you)
• Seamless natural looking sew ins using a range of methods
• Luxury tape in installations
• Silk presses/ treatments/ natural hair care
• Braids/ faux locs/ twists

We strive to provide the utmost professional and personable service to each and every client we receive. We are very happy you have got this far so please continue to read to ensure you thoroughly understand all the T&Cs we have when it comes to finalising your booking. It is imperative that you pay close attention to our policies especially highlighted in red to ensure you receive the best possible outcome

Address:89 Norwood High Street SE27 9JS London UK

By booking your hair appointment with Glo Lounge London you are agreeing to the Terms and Conditions stated below.

We ask that you please attend your appointment alone, (NO CHILDREN/ PLUS ONES), as waiting space is reserved for our customers and due to the hot tools we frequently use the salon isn’t child friendly. If you require medical assistance please email info@gloloungelondon.com so we can further assist

If you are displaying any COVID-19/COLD/FLU symptoms please do not attend your appointment & contact us at your earliest convenience so we can reschedule for a future date as we do our best to ensure all clients/ staff have a safe space to visit/ work from.

PURCHASING HAIR

www.gloloungelondon.com will be home to our exclusive virgin hair collection & other hair & beauty products however it is currently under construction so please refer to the pricelist below in the meantime.

Please use this booking site to select your desired hair. You will be prompted to do so as you complete your booking.

Once you have selected your desired hair you will receive an email confirming your appointment/order. Please also factor in the price of your added bundles/ colouring options.

If you’re unsure about what lengths you require please email info@gloloungelondon.com and attach a photo of your desired look so we can assist you further.

If you’re a newbie and require extensive assistance, please drop us an email and we can book you in for a telephone consultation costing £15 at our earliest convenience.

Unless you have booked a wash service, Please ensure your natural hair is completely blowdried from root to tip in preparation for your appointment. minimum/no product is best for the end results as we will add moisturising products throughout your appointment. Arriving with wet hair, severely tangled hair or hair saturated in leave-in conditioner/ hair product will incur an additional £20 charge.

TAPE IN INFORMATION

Tape in extensions are an extremely natural extension service offering ultimate versatility. they are roughly 1.5 inches long and they are strategically placed around your natural hair giving seamless results allowing you to achieve many hairstyles.

How long do they last?

Depending on hair type and lifestyle, upto 10 weeks with maintenance appointments every 3/4 weeks

How do I know how much ill need?

Consulaltions are best to determine how much hair you'll need and what texture will best match your hair. For a natural looking install just adding length and some volume 150g/60PCS is best.

For a fuller head/ if you have moderately thick/dense hair 200g would be ideal to match the density of your natural hair

If you have super thick hair and want to go for a full look 250g/100pcs would be ideal for you.

To be approved for this service please ensure you have atleast 6 inches of healthy hair, free of chemical damage, no excessive thinning or shedding. if you're unsure please email info@gloloungelondon.com and you'll be advised.

LACE TYPES/ FRONTAL/CLOSURE WIG INFORMATION.

We provide a vast range of ultra thin HD lace, giving you a perfect finish. You will be prompted to add your desired hair to your appointment before finalizing your booking.

We refuse to work with the following lace systems: grey/plastic/ thick/poorly coloured/extremely dense/ huge knots/ incorrect colour for your skin.

COLOURING HAIR

Hair colouring is available from £20 PER bundle/closure. An additional £5 will be added for frontals. If you wish to colour your hair you will be prompted to select your desired colour before finalizing your booking.

APPOINTMENTS

MON-SAT 10:00-17:30. Appointments are available to book up to 6 weeks in advance.

If you require a premium appointment please email/ text/ DM, we will try our best to accommodate SUBJECT TO AVAILABILITY

PREMIUM APPS: 8am& 6pm onwards -£40

Sunday -£70

For a speedy response, please select your desired service, what hair you’d require, with day/time

We allow a 15-minute grace period. After 15 minutes you are liable to pay a £20 late fee, if you are over 30 minutes late we may have to cancel your appointment as this will severely run into following appointments for the day.

If you are running late please inform us on 07375123222 at your earliest convenience.

We require a minimum of 72 hours to reschedule your appointment using your deposit - the new appointment date has to be within the same month booked, if not this will class as a new booking and a new deposit will be required.

Cancel without penalty (barring your deposit) up to 72 hours ahead of your scheduled appointment.

50% of the service will be charged for late cancellation (within the 72-hour window before your appointment)

Same-day cancellations/no-shows will be charged the full amount of the service they have booked- including any bundles that have been requested to be dyed. This charge will be applied to the card on file.

DEPOSITS

All appointments are subject to an upfront non-refundable £40 deposit that will be deducted from your chosen service. The remaining balance will be due at your appointment in CASH. PLEASE ENSURE YOU BRING THE CORRECT CASH TO YOUR APPOINTMENT.

HOW TO GET HERE

Free Parking is available on nearby streets

Closest train station- West Norwood (3min walk)

Closest buses/bus stop- Ernest Avenue 432, 2 (20sec walk)

Thank you for taking the time to read the above. If there is anything you're unsure about or you have any further questions, please email info@gloloungelondon.com.

Thank you for your custom, we really look forward to meeting you!

GLOLOUNGELONDON