Thank you for your interest in booking a session with me! Please take a moment to read the following information carefully before scheduling an appointment. I hope to see you soon!
Please feel free to contact me by telephone or email!
Telephone: (843) 814-2338
By Appointment Only
Located at 900 Metropolitan Ave Suite 1B Charlotte, NC 28204
Inside of My Salon Suites
(When you enter into Lobby please dial Suite #308 to notify me of your arrival)
Deposits: To book an appointment a $25 non-refundable deposit is required. Your appointment will not be reserved unless the deposit is paid in full. The deposit will be deducted from the total cost of your service and the remaining balance will be due at the time that service is rendered.
***Please note that your deposit is Non-refundable and Non- transferable to another individual.***
Method of Payment: Whitney Elise Beauty accepts the following methods of payment: Cash, All Major Credit Cards, Cash App, and PayPal.
Rescheduling: In the event that you must reschedule your appointment, your deposit may be applied to your rescheduled service within 14 business days of cancelling your original appointment.
Cancellation: You have up until 24 hours before your scheduled appointment to cancel and reschedule if need be. Which can be done by logging into your account. It is not my responsibility to cancel or reschedule your appointment. Please be aware that you will forfeit ANY and ALL deposits or payments made, NO EXCEPTIONS! If cancellation is due to circumstances on my end, a full refund of all monies/deposits paid will be issued within 2 business days.
Tardy Policy: Please be courteous and ensure that if you are receiving service to please arrive on time for your scheduled appointment. There is a 10 minute Grace Period. If you are going to be tardy, please notify me by phone as soon as possible. There is a late charge of $10 for every 10-minute delay that will be applied to your total service amount . If client is more than 15 minutes late then his or her appointment WILL be Cancelled (at the sole discretion of the Esthetician) and any appointment monies will not be refunded. I strive and make every effort to ensure the timeline for client services is maintained. This policy seeks to protect all those who are booked for appointments.
Travel Fee: All services are done in Studio, with the exception of Bridal Services and Groups of 3. These services can be serviced on-location at a hotel or venue. Unfortunately due to safety reasons I do not travel to Home/Private Residences. No personal home/residential visits will be accommodated! I have a studio location for your convenience and mine in a security controlled/surveillance environment. All travel fees will be custom quoted and will be determined at the time of inquiry. Travel fee costs may include but are not limited to a flat-rate travel fee, parking or valet, airfare & hotel accommodations (for travel outside of Charlotte, NC).
As much as I truly LOVE every single last one of my clients please understand the BEST form of communication will ALWAYS be email (firstname.lastname@example.org) Please DO NOT text or DM me any business related concerns.
Please allow up to 24-48 hours for a response.
When scheduling your appointment please create an Account. This will allow you to Book, Reschedule and Cancel appointments all on your own. This will also allow you to go into your account at any time if you do forget your appointment time or day and need a Reminder. If you have any questions or problems setting up your account please don't hesitate to email me!
Reoccurring Appointments are available and can be arranged online once you have created an account. Please keep in mind if you do need to Reschedule any standing appointments you have created, it is (YOUR) Responsibility to log into your account and do so. If you miss an appointment you will forfeit this privilege.
ALL No Call/No Show Appointments are subject to be banned from scheduling again.
By booking your appointment you have agreed to the above Terms and Conditions. I reserve the rights to modify this agreement from time to time without notice.
Whitney Elise your Beauty Therapist