Hi - To maximize YOUR TIME, lower overhead, to keep our e-bike prices to you the lowest possible, we have set up this appointment service for week-day evenings and Sundays during the off-season hours. We are also open for any visit without an appointment, on Saturday's. (Note- if you want more than 30 minutes, please block off 2 Appointments back to back. Thanks ! Owner: Mike at Mike's E-Bikes.)