Hello and thank you for booking with Hairdrobe (Stephanie). Im a licensed cosmetologist and work with a licensed assistant. I specialize in Hair extensions installs, healthy hair growth and I provide quality hair extensions. Please book accordingly and for additional questions please contact 216-309-6651 (text preferred) If you call please leave a message with your full name and call back number. For the moment, Masks are required for your appointments.
1. After your initial deposit, your remaining balance will be due after you are serviced via CASH ONLY!! I have no other payment options at all.
2. Your Deposit will be deducted from your total cost of your service. Ex. (Service price $150 with $20 Deposit, At your visit bring $130)
3. Please try to have exact change at the time of your appointment if your paying cash for your remaining balance. Hair must be at least 5 inches all the way around to receive my services
4. There is a 15 Min Grace period for appointments. If you run past 15 minutes please contact me immediately to see if you can still be serviced. Please do not assume I can still service you when your late. Your appointment is subject to cancelation/rescheduling if you run past this grace period. No kids no extra people
5. There are no Refunds. Once you leave the Salon there are no refunds and/or exchanges. No call no shows will result with your card being charged the FULL amount of the service. Cancels less than 24 hours Notice will result with your card being charged 50% of the service you booked
6. All services include a shampoo and condition (except for “curl only”). However it DOES NOT INCLUDE DETANGLEMENT . Hair should be free of any tangles previous extensions, glue, twist , braids ect..(unless you have booked for an extention take down with your service) . I work with a licensed assistant. If you are not comfortable with assistants, I can not service you. please book for additional services accordingly. Ex. (extension take down of a prior install)
7. All Services require a 2-5 Hour Window for completion! Please do not book other services Close to your appointment time. I take my time with my work and can not be rushed. 8. I do not style/straighten/curl extremely curly or extremely wavy bundles. If you bring in those curl patterns you will have to wear it in that state. If you need bundles colored outside of black, there will be and additional deposit required. There is a one week scheduling notice required for coloring bundles.
Thank you again!
You will receive a text message reminder before your appointment