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Cancellations and Rescheduling
We operate 48 hour cancellation and rescheduling policy. This means that if an appointment is missed, canceled or changed with less than 48 hours notice you will be charged full treatment cost.
We understand that sometimes unexpected things happen, like illness or accidents, while truly sympathetic, we cannot absorb the financial responsibility of last minute cancellations. As we do not double book appointment times but
rather reserve specific times for each client requiring individual care.
Thank you for your understanding
We operate 2 weeks rescheduling policy. This means that if a course day is missed with less than 2 weeks notice you will be charged full cost.
You can alter the date of your one day course up to 2 weeks before the course date.
If you will miss one or more dates of your 8 week course we will arrange a catch up session for you on an individual bases.
You will receive a text message reminder before your appointment