WINTER WEATHER CANCELLATION POLICIES
MAINE SOGGY DOG GROOMING POLICIES
I warrant that my dog is current with the vaccinations required by law, and that my dog is healthy to the best of my knowledge. If pet is hurt or becomes ill, Maine Soggy Dog LLC. has permission to call or take pet to veterinarian of our choice if pet's vet is inaccessible; or administers medication; or gives other advisable attention, with our discretion and judgment, and such expenses will be paid promptly by owner unless injury is direct result of negligence of Maine Soggy Dog LLC. We will not be held responsible for any sickness or injury caused by the pet to itself during grooming. Maine Soggy Dog LLC. is not responsible for any accidental death of pet of the nature of pre-existing health condition or natural disasters (fire, storm, flood, etc.).
Maine Soggy Dog LLC. will not be held responsible for clipper burn and/or minor nicks resulting from grooming of matted, neglected coats or for irritation caused by removing coat from pets possessing mild to severe skin allergy, nor will we be held responsible for stressful effects grooming may have upon an elderly pet.
Grooming prices reflect estimates and are subject to change based on coat condition, temperament, time, and other unforeseen situations that arise, additional fees will apply. We also reserve the right to refuse service to customers whose pet may pose a threat to us or to the other pets left in our care, whether it be an aggression problem, health problem, or parasite problems. We will call/text you 30 minutes prior to your dog being ready for pickup and we ask that you pick your dog up at that time so the next guest can enjoy the same 1 on 1 grooming experience. If you are later than 20 minutes past the time you are asked to be here, a late fee of $25 will be applied to your grooming at time of checkout.
Owner agrees to pay for any property damages caused by their pets.
Cancellation/No-Show & Running Late Policies:
We love hanging out with your dog. It's fun! When someone doesn't show up for their appointment, it’s not fun. It's a problem. Our policy is that clients who do not show up, cancel or reschedule with less than a 24-hour notice
will forfeit their $40 prepaid deposit
for that missed grooming appointment. Unfortunately, we regret having to implement this policy but due to the amount No-Shows we have been experiencing we feel its necessary.
The minimum charge for booking an appointment with one of our groomers is $40.
If you are going to be late please give us a heads up. If we don't hear from you within 15 minutes of your scheduled appointment time we will move on to a customer on our cancellation list and you will lose your $40 deposit. We will gladly move you to another day and or refund your deposit provided we can fill you appointment w/ another client.
I agree that I have read and understand the rules and conditions for Maine Soggy Dog LLC. Grooming. I understand that my dog, my guests, or I may be videotaped or photographed and that these images become the property ofMaine Soggy Dog LLC. I agree to release, hold harmless, acquit, will indemnify and forever discharge the corporation from all, and in all manner of action and actions, suits, damages, judgments, executions, claims, and demands whatsoever, in law or in equity, which I or any other person I have with me during grooming at
Maine Soggy Dog LLC.