***PLEASE READ THE INFORMATION BELOW***
ALL CLIENTS ARE REQUIRED TO WEAR A FACE MASK, AND TO WASH THEIR HANDS UPON ENTRANCE INTO THE STUDIO. CLIENTS RECEIVING MAKEUP SERVICES WILL BE ALLOWED TO TAKE OFF THEIR FACE MASK AS SOON AS THEY SIT IN THE MAKEUP CHAIR. NO EXTRA GUESTS ARE ALLOWED AT THIS TIME, UNLESS THEY ARE BEING SERVICED. THE EXTRA GUEST POLICY BELOW DOES NOT QUALIFY AT THIS TIME
STENZA JAE | Professional Makeup Artist & Licensed PMU Artist with a Certification in Blood Borne Pathogens.
Instagram: @StenzaBeautyPro & @BrowsByStenza
Location: 320 N. Magnolia Ave. Suite A8, Orlando, Fl 32801. Please park in the numbered parking, and a parking pass will be provided to park in the lot.
Business Hours: 11:30am-7:00pm (last client at 6:00pm) Tuesday-Thursday, 10:00am-7:00pm Fridays & Saturdays; CLOSED on Mondays & Sundays. FOR APPOINTMENTS AFTER/BEFORE HOURS, THERE’S AN ADDITIONAL $30 FEE. PLEASE READ THE POLICY BELOW.
Contact Info: For all other inquiries, you can email, or text Stenza Jae Artistry, LLC at (407) 637-1118. ALL PHONE CALLS & TEXTS RECEIVED AFTER 8PM WILL BE RESPONDED TO THE NEXT BUSINESS DAY. For bridal party and group quotes/inquiries, please email Stenza Beauty. at email@example.com. (Response time within 48 - 72 hours)
STENZA JAE ARTISTRY, LLC. POLICY:
1. RETAINER FEES:
Please be advised your retainer fee is NON-REFUNDABLE and NON-TRANSFERABLE. Should you cancel or the service was not performed at no fault of Stenza Jae Artistry, LLC, your retainer fee is not refundable and can not be changed to a different date. (Should you decide to pay in full and not show up or cancel your appointment, you will not be reimbursed and it is non-transferable). The system will allow you to reschedule your appointment yourself should you need to. You have up to 24 hours before your appointment to reschedule. If the system doesn’t let you reschedule, then you are outside that cut-off time, and will need to book another appointment with a new retainer fee.
For Brow Grooming and Tint services, your card will be held on file. No retainer fee is required. However, should you be a no call, no show for your appointment, your CARD WILL BE CHARGED THE FULL BALANCE. By booking your appointment, you are agreeing to these terms
2. REMAINING BALANCE:
The remaining balance is due upon arrival, CASH ONLY. No exceptions.
3. LATE FEES:
A grace period for arrival is given to all clients. If you are 10 minutes late for your appointment, an additional $25 will be added to your rate. If you are 15 minutes late, your appointment will be canceled, and your retainer fee will not be refunded.
4. BEFORE/ AFTER HOURS APPOINTMENTS:
Please choose the appropriate selection below for appointments outside of business hours. Outside business hours are 5am-9am, and 7pm-10pm. An additional $30 will be added for appointments outside business hours. Day of graduates will receive $5 off. Please read the information in the appointment type for Before/ After Hours appointments. 75% payment required to book
5. EXTRA GUESTS:
Please, do not bring your children unless they are being serviced. Other than children, 1 additional guest is able to be accommodated.
‼️THINGS TO DO BEFORE YOUR MAKEUP APPOINTMENT:
PLEASE COME TO YOUR APPOINTMENT WITH A CLEAN, EXFOLIATED FACE, WITH NO EXCESSIVE HAIR. ALSO, PLEASE MAKE SURE YOUR EYEBROWS ARE ALREADY WAXED, PLUCKED, THREADED, ARCHED ETC. It creates a more clean/precise look after they are filled in and helps with timing purposes. Brow arching will be an additional $10 should I have to arch them myself.
‼️THINGS TO DO BEFORE YOUR OMBRÉ POWDER BROWS PROCEDURE:
1. Do not drink coffee or alcohol minimum 24 hours prior to your appointment.
2. Please have a clean face.
3. Do not take blood thinners (Ibuprofen, Aspirin, Niacin, Vitamin E, B6, Omega 3, Gingko Biloba, Primrose etc.) at least 1 week before your procedure.
4. Do not wax, tan or tint the area at least 3 days before the procedure.
5. You shouldn’t get any facials or peels at least 2 weeks before the procedure.
6. You shouldn’t have any facial injections in the area to be treated at least 4 weeks before the procedure.
7. Please schedule your appointment accordingly. Brows take time (3-4 hours), so be sure you have spare time. I never want to rush through anyone’s appointment