Tokyo Nails

Booking & Appointment Information

**Please Read Through Shop Rules & Cancellation Policy Before Scheduling**

**Accepting New Clients**

• A valid credit/debit card is required to hold your appointment - you will be charged at the time of your service.
  • Accepted payment methods include Venmo, Credit card, and Zelle.
  • Tip is not included in the price of your service, we recommend a minimum 15% gratuity for your Nail Artist - 100% of your tip goes to the Artist regardless of payment method.
  • Please arrive promptly for your service - we recommend 5-10 minutes prior to your appointment window.

• • Plan ahead for parking/traffic, due to tight scheduling if a client arrives more than 10-15 minutes after their scheduled start time we may not be able to serve them. Be aware this is a high-construction area and parking can often be difficult depending on the time of day, please be mindful of this when making your travel arrangements.

Cancellation Policy:

• You must reschedule or cancel at least 12 hours before the start of your appointment window
  • If you cancel within 12 hours of the start of your appointment, you will be charged a fee for half price of your booked service.
  • If you cancel within 2 hours of your appointment or DO NOT SHOW UP you will be charged the full fee for the service booked.
  • Cancellation fees are non-transferable. If you reschedule with less than 12 hours or miss your appointment entirely the fee charged covers the cost of your artist’s time and as a result cannot be applied to future/rescheduled appointments.

**By entering your credit card information at the time of booking, you agree to accept any cancellation or no-show fees.