PLEASE READ FULL POLICY BEFORE BOOKING!!
Thank you for choosing Snatched By Stef for your beauty needs! Due to Covid-19 my policy is strictly enforced. All New Clients are required to fill out "Covid Consent Forms"
FACE MASK ARE REQUIRED.
BUSINESS HOURS: Monday- Friday 10a.m - 6:30p.m & Saturday 9:30a.m. - 4:00p.m. If you would like an appointment outside of normal business hours, there is a "SnatchedBabe" VIP fee of $25. The "SnatchedBabe" VIP fee is non refundable and does NOT go towards your service. This Add-On must be added when booking your appointment. All Services are APPOINTMENT ONLY.
GROUPON CLIENTS ONLY ARE REQUIRED TO SEND A DEPOSIT OF $1 UPON BOOKING.
DEPOSIT/BOOKING POLICY: In order to secure an appointment i require a $15 Non-refundable deposit. Your deposit goes towards your appointment.
No Deposit = No Appointment. Once appointment is scheduled and deposit is received you will be sent a text confirming your appointment. Please confirm appointment ASAP.
CASHAPP IS NO LONGER ACCEPTED
- I strive to be as professional as possible and to sufficiently serve each of my clients therefore. Due to time restraints, when booking Nail Services (Full sets, Etc) If you have any product such as Gel Polish or Old Acrylic left on your nails. Please be sure you are booking a SOAK OFF. FAILURE TO PROPERLY BOOK WILL RESULT IN SERVICE CANCELLATION.
PAYMENT METHODS: I accept CASH, DEBIT/CREDIT PAYMENTS ONLY. CASH is preferred.
CANCELLATION/LATE/ NO CALL NO SHOW POLICY:
Please be ON TIME. All clients are given a grace period of 10 minutes. Failure to communicate after 10 minutes will cause your appointment to be cancelled and you will be considered a NO CALL/ NO SHOW.
NO CALL/ NO SHOW FEE IS $40;IN ADDITION TO YOUR DEPOSIT
YOU WILL ALSO BE PLACED ON A 30 DAY APPOINTMENT BLOCK
TO AVOID PLEASE SIMPLY INFORM ME IF YOU ARE UNABLE TO MAKE IT TO YOUR APPOINTMENT.
- In the event that you have to cancel. please contact me via (text or phone call) within 24 hours of your appointment. I will be more than willing to transfer your deposit to another day. ONLY ONE RESCHEDULED APPOINTMENT IS ALLOWED. IF YOU DO NOT INFORM ME WITHIN 24 HOURS YOUR DEPOSIT WILL BE FORFEITED AND YOU WILL HAVE TO SCHEDULE A NEW APPOINTMENT.
NO GUESTS, NO CHILDREN, NO EXTRA PEOPLE!!! AN ADULT IS OKAY TO ACCOMPANY ANYONE 17& UNDER!
QUESTIONS?? Please do NOT hesitate to text (240)-515-8442 if there is anything that you are unclear of. If you may be unsure of exactly what service to book please Text me. I'm here to help! Please allow me at least 24 hours to respond. I will fix any issue you have within 48 hours of your service. Any concerns outside of this time frame must book a NEW SERVICE.
I CAN'T WAIT TO SNATCH YOU!!