Classic Engagement Ring Styles Consultation
Choose this option when you have chosen a few styles you like on our web page, but want to see them in person. Your appointment is also an opportunity to talk about different diamond & gem options and budgets.
Custom or Alternative Engagement Ring Style Consult
Choose this option if you want something unusual or personalized about your engagement ring. Examples would be hand engraving or something unlike what you have seen on our site. Kind of like the ring in this photo. :)
Classic Wedding Rings Consult
You have chosen some styles from our site and just need to see different colours and styles to see what looks good.
Custom or Alternative Wedding Rings Consult
Choose this option if you want something unusual or personalized about your wedding bands. Examples would be hand engraving or something unlike what you have seen on our site.
Custom Rings, Earrings or Pendants that are not Bridal & Engagement
Choose this option for any other custom project other that's not an engagement ring or wedding band. This could be re-setting a family gem or diamond, something to mark an important part of your life or something you want made for a loved one. We are here to help you celebrate, in the most personal way possible, important life-events.
Ready to Wear - Browse our Ready to Wear Items with your FTJCo Personal Shopper
Available weekdays, from 11 AM - 5 PM, starting May 11, 2020.
You've found something you love in our Unique Gems section and you want to come in and see it. Or you're looking for something unusual to make a distinctive piece.
Repairs / Resizings of FTJCo Made Pieces
Choose this if you have something that needs a repair or resizing. Please note that we do not repair costume jewellery and that we do not size rings while you wait. Our goldsmith is on the weekdays; allow 3-7 working days for most repairs / sizings as our workshop is often busy with custom work.
Complimentary Cleaning & Inspection for Our Clients
For our existing clients, we offer a complimentary cleaning, inspection and claw-tightening (if needed) for any FTJCo piece. For jewellery made by others, we charge $20 (tax included) per item for cleaning only (stone tightening if required, at an additional charge) with the proceeds donated to YWCA Toronto.
Allow 3-4 days turnaround for this service.
Curb-side Pick-Up of Completed Project or Repair
Any outstanding balances must be paid online via credit card or via Interac e-transfer to firstname.lastname@example.org 24 hours prior to your pick-up time.
When you arrive, please call the store at 647-430-8741 and let us know your name, invoice or repair number, and the make, model and license number of your vehicle. Please open your trunk and we will place your item in the trunk and we won't close the trunk unless asked to do so.
Contactless pick-up is also available using the store's double-door entranceway.
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