ARRIVING & RESCHEDULING.
A credit card will be required for appointment reservations. Arriving late for an appointment may require us to shorten the length of the treatment or reschedule so that our other guests are not inconvenienced. Failure to reschedule within 24 hours will result in an automatic charge of 100% of the service amount to your credit card. You cannot edit the amount of time of the scheduled session within these 24 hours The rescheduling/cancellation fee must be paid before your next service. If you have a gift certificate, the 100% rescheduling/cancellation fee still applies. Without the courtesy of communicating with a staff member within the requested time frame, any last minute cancellations and no-shows will be automatically charged due to the time slot being reserved just for you. Please be aware that our therapists have your scheduled time specifically blocked off to accommodate you, and we ask the same courtesy to be extended. If you send another client in your place, you will not be charged the fee. Continuous rescheduling and missed appointments will result in no future services unless pre-purchased in advanced.
You will receive a text message reminder before your appointment