Please schedule the time that most fits your needs as appointments, once made, are non-refundable. Sharón will call you at the designated time at the phone number that you submitted. Please be ready to answer the phone as if you don't answer the phone the first time, she'll only try one more time to reach you approximately five minutes after the initial call. If you are overseas and you are connecting on Skype, please be ready with your computer on and the Skype application open. Unless you have previously rescheduled your appointment, you will be forfeiting the funds paid when you are not available for your appointment. This rarely occurs, however, we do wish for you to be well informed.
We do understand that on rare occasions you may need to reschedule your appointment, thus each client may reschedule once, when a true emergency occurs, per original scheduled appointment, without forfeiting their payment. You must reschedule at least 24 hours in advance, or if a shorter time frame is needed, call the office at 210-355-6115.