all services are by appointment only and require a 50% non-refundable deposit to reserve your time slot. cancellation policy: we require a 24 hr. notification for cancellations. deposit on cancelled appointments with less than 24 hr. notification or no call - no shows will be forfeited. our contact for cancellations is firstname.lastname@example.org. rescheduling policy: A new date may be rescheduled within 15 days of your original time slot. deposits for the initial cancelled service may be applied towards one rescheduled time slot only. after 15 days (from original service date) all deposits will be forfeited. conditions for service: hair (& scalp) must be cleaned, detangled and without any cuts, bruises or severe scalp conditions prior to arriving for your service. no additional guests are allowed during your scheduled service time. service times: monday - thursday. 10 am-3:30 pm we are not a natural hair salon. these services are educational, 1 on 1 and are designed to help you learn to care for and style your hair at home using adwoa beauty products. we cannot incorporate non adwoa beauty products into your session.