Please read this information fully before you book your appointment.
We will be closed from Dec. 24th-Jan. 1st for the holidays. Any items needed before Christmas or New Year's must be in the shop by Dec. 13th.
Our turn around is minimum 8 days from when we receive items.
If you need something faster, you must contact us before you schedule an appointment. You can email us at
firstname.lastname@example.org to confirm a rush is
possible. Booking an appointment does not mean a rush is possible.
If you are wearing a garment for a specific event, we will not start the alterations process until 3-4 weeks before the event. People's bodies have a tendency to change, so to avoid having to alter a garment twice, we will not do the first fitting more than a month out. If a fitting is done more than a month from the date, we cannot guarantee the fit. If a garment has to be re-altered due to weight fluctuation, the customer is responsible for the cost of re-altering the garment. Whereas if the fitting is done in the proper time-frame, we guarantee the fit.
Please make sure any items that have been previously worn are laundered BEFORE you bring them in. We reserve the right to refuse service if we determine a garment has not been laundered. Also, launder any new garments with plant based fibers like cotton, linen, and rayon (viscose) to eliminate shrinkage.
limit your appointment to 30 minutes maximum. This allows us to
accommodate everyone in a timely fashion. If you
schedule two appointments in a row, we will automatically consolidate
you down to one appointment. If you have many items, i.e.
several suits, several dresses, etc, we ask that you prioritize 2-3
items first, and cycle your other items in the following week. If a single garment needs extensive alterations, that one garment may be all we can accommodate for the week.
Bring any items you plan to wear with the garment, i.e. for hems bring your shoes, for suit jackets bring a dress shirt, for dresses bring your undergarments, etc.
request you do not bring extra people with to your fitting, especially
small children. Our shop is small and there are hot and sharp things.
For everyone's safety we ask you limit the amount of
people you bring in the shop. If small children are accompanying you, please bring someone to supervise them during your fitting. While we understand this may not be possible in some instances, we would like to make everyone conscious of any potential accidents.