The Paw (Fine) Print
You will receive an email confirmation to your nominated email address at the time of booking. You can manage your bookings online including rescheduling, cancellations and setting up recurring appointments to suit your schedule.
Note: Please ensure you provide both your pooches Name and Breed in the required field (e.g. Max - Shihtzu) as this is an important element of our booking system.
Please ensure you select the correct appointment type that you require. If your appointment type is not available on your preferred day, please get in contact with us and we can add you to our cancellation list. We cannot guarantee service on the day for incorrectly selected appointment types.
You can cancel or reschedule online up to 24hrs before your scheduled appointment. Within 24hrs please contact the Salon. No-shows will require prepayment of future bookings directly with the Salon.
SMS and email reminders are automatically sent 24hrs prior to your scheduled appointment.
If you are booking in more than one pooch, please ensure you book more than one time slot to ensure that we can give all of your pets the Mudpuddle experience. If an additional appointment is not available at the requested time, please call the Salon.
Our Pricing Policy
All pricing is indicative and based on coat condition of the dog at the time of arriving in the Salon. if you require a firm price, please get in contact with us prior and arrange a consultation. Matted coats will attract additional charges.
Starting prices for Bath & Dry apply to single coated dogs in good condition - if you're unsure please give us a call to discuss your needs.
Our Commitment to you!
We value your feedback and are continuously improving this service. Please let us know what you think we can do better!
You will receive a text message reminder before your appointment