Thank you for choosing H.I. Hands Massage for your wellness experience! Please review our policies below before scheduling appointments.

Booking Policy:

• You are required to use a valid credit card to all hold appointments. You will NOT be charged until service is complete. This includes prepaid vouchers.
• Please fill out Health Intake Form before arriving. Notify your therapist of any other changes before session begins.
• Please arrive at least 10-15 minutes before appointment to ensure timely start.

Reschedule/Cancelation Policy:

• Changes to appointments must be made within 24 hours of appointment time.
• Appointments cancelled or rescheduled AFTER grace period will be subject to a $25 service charge.
• NO CALL NO SHOW (including appointments cancelled at the beginning time of service) will be charged 100%.

Late Policy:

• There are no fees associated with being late. However, your service will not be extended and time will be docked