*****PLEASE READ ALL TERMS & CONDITIONS BEFORE BOOKING YOUR APPOINTMENT*****

TERMS & CONDITIONS

Location: 2 Hoeg St. Randolph, MA 02368

Email: onyeka_ofodile@yahoo.com

Phone: (781) 613-3505

Hours: Monday - Sunday (9 am - 7 pm)

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Appointment Day Policy:

1. For the appointment balance, CASH ONLY is preferred.
2. Kindly come with your eyebrows waxed or threaded for a more defined and detailed eyebrow.
3. If you want pictures taken, kindly dress in a cute outfit or pictures won't be taken.
4. Pictures will be taken at MakeUp Artist's discretion.

Scheduling Policy:

Please ensure to book the right appointment as no changes will be made on the day of the appointment.

1. Either you get the service you scheduled
2. Or you cancel with the deposit being voided/non-refundable/non-transferable
3. And you get charged 100% of the remaining balance with the card on file and a new deposit will be required if you want to reschedule.

Payment Policy:

1. A $50 NON-REFUNDABLE and NON-TRANSFERABLE DEPOSIT is required to secure all makeup appointments. This deposit will be deducted/removed from the total amount.
2. A $200 and up deposit is required to secure all makeup classes.
3. Payment will be due at the scheduled makeup appointment via CASH ONLY. Tips are acceptable and highly appreciated.

Late Policy:

There is a 5-minute grace period. After 10 minutes there will be a $20 late fee. After 15 minutes your appointment will be canceled and the deposit will be non-refundable.

Cancellation Policy:

1. Please provide at least a 24 hours notice via text/email to cancel your appointment.
2. If the client cancels less than 24 hours before the appointment, the deposit will not be refunded. Once the appointment is canceled the deposit is voided/non-transferable.
3. Same-day cancellations 6 hours or less before your scheduled appointment will result in being charged 100% of the remaining balance with the card on file and a new deposit will be required if you want to reschedule.
4. If cancellation is due to the artist (due to unforeseen reasons) your deposit will be refunded immediately to the form of payment you processed with.
5. If you do a "No Call-No Show", you will be charged 100% of the full amount of the remaining balance with the card on file & banned from future bookings.

Rescheduling Policy:

Clients are not allowed to reschedule their own appointments online. Please contact Roseline via Text/Email to reschedule all appointments & classes. You may only reschedule your appointment 1 time with your original deposit to a new date within 30 days of your original appointment ONLY IF APPOINTMENT IS CANCELED WITHIN 24 HOURS. After 30 days, a new deposit is required for rescheduling any appointments.

No Call No Show Policy:

"No Call-No Shows" will be banned from booking future appointments and the deposit will be non-refundable. They will also be charged the full remaining balance of the service with the card on file.

Travel policy:

I do not travel for individual appointments, especially on weekends. I only travel for Bridal parties. If you need Roseline to travel for a Photoshoot etc., please send an email for a quote.

Guest Policy:

There are no guests or extra people or kids allowed at the time of your appointment. No Exceptions.

Bridal/Wedding Parties:

1. Please send an email to onyeka_ofodile@yahoo.com for bridal bookings.
2. ALL BRIDAL, BRIDAL PARTY, or HOME-CALL APPOINTMENT BALANCES ARE DUE 24 hrs BEFORE THE SCHEDULED DATE OF YOUR BOOKING. NO EXCEPTIONS.

Do Not Schedule Bridal Bookings on the Website.

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Thank you, Roseline. 💕