New Clients

New guests are urged to book one of Express Facials + Consultation. During our treatment time we will be able to analyze the skin and allow us to begin your treatment plan for maintaining your beautiful glow. If you would like more information please feel free to call our spa to speak with one of our concierges.

Cancellations + Rescheduling

All cancellations and rescheduling should be done 24 hours prior to your appointment time. If you may need to cancel or reschedule on the same day half of the total cost of service will be charged, which then can be used to reschedule. No call no shows will result in a full service price charge. As a reminder, we do not offer refunds.

Lateness

We do not charge for lateness however, please keep in mind your appointment time will not be extended to accommodate tardiness. You are allotted a five minute grace period for fifteen and thirty minute services, and a twenty minute grace period for one hour + services. Once the grace period is exceeded your appointment must be rescheduled. No call no shows will result in a full service price charge. All deposits are non refundable.

Contradictions

-Chemical Peels are not for first time clients.

-All wax services require two weeks of hair growth or the hair must be the length of a sprinkle.Brazilian Waxes may be performed while you are on your cycle however, you must have a new tampon before the service.

-Any use of dermatologist prescribed medication must be cleared prior to your appointment. Please call our office and one of our concierges can assist you.