Thank you for choosing to be serviced at Saving Face by Skin Class Hero. It is a privilege to assist you on the journey to your healthiest skin. While the following may read longer than the Dead Sea Scrolls, I encourage you to read all policies thoroughly to ensure that you'll have the most cohesive experience as possible.
You are required to pay in full to secure your appointment. All payments are non-refundable but your credit never expires. No call + no show clients automatically forfeit their full deposit.
Availability is subject to change and there is no wait list at this time.
All services are customizable for all skin types and concerns, however, The High Shine is best for the indecisive client. All services begin with a consultation and end with a home care plan or home care plan adjustment. Modalities used during each session will vary based on concerns, contraindications and availability.
If you are an in-person client traveling from a different time zone please select "Central Time" when prompted.
Avoid facial hair removal and the use of non-prescription retinoids and exfoliants at least 7 days prior to your appointment (14 days for microneedling candidates).
Consider booking hair + lash + brow + facial hair removal services before your facial appointment in the event that significant downtime may be required.
Clients are able to reschedule and cancel upcoming appointments by selecting the “Change/Cancel Appointment” button located at the bottom of every confirmation and rescheduling email. As a courtesy to Saving Face by Skin Class Hero, please make any changes to your appointment at least 48 hours prior to your appointment time so other clients are able to schedule an open availability in a timely fashion. There are no fees for rescheduling at this time.
While there are no fees associated with lateness, your session will not be extended and time will be docked from your total service time. Please allow ample time to find parking and restroom use before your appointment is scheduled to begin.
Due to new social distancing measures in place, all clients are required to wear masks before and after your appointment. Until further notice, extra guests including children and pets, are not permitted. Hand sanitizer, antibacterial soap and other disinfectant cleansers are available to you at any given time throughout the entire facility.
𝟵𝟭𝟳 𝗪 𝟭𝟴𝘁𝗵 𝗦𝘁
𝗖𝗵𝗶𝗰𝗮𝗴𝗼 | 𝗜𝗟 𝟲𝟬𝟲𝟬𝟴
You will receive additional parking instructions in your confirmation email. I look forward to glowing with you! ✨
You will receive a text message reminder before your appointment