• Talk CX

      30 minutes

    • makeit Behavioral Design Sprint

      30 minutes

    • Customer JTBD Research

      30 minutes

    • Emotional Analytics

      30 minutes

    • makeit Change Management

      30 minutes

    • The Apex Framework

      30 minutes

    • Make It Masterclass

      30 minutes

    • JTBD Synthetic User Research

      30 minutes