Booking Policy: When booking, credit cards are used to reserve appointments only, payment in cash preferred.
We understand that 'life happens' and that at times it is necessary to change an appointment. Our appointments, when booked, are held solely for you. We do NOT double-book our Clients and because of this, we ask your cooperation with our cancellation policy.
Please be advised for no show and cancellations made with 24 hours of your booked appointment, a surcharge of 100% of total service fee will become immediately due. As for lateness, arrival at an appointment 15 minutes or more late will either reduce your service or be rescheduled as we will not inconvenience other scheduled clients.
Should you need to cancel an appointment, simply log in to your profile and cancel appointment or call me directly at 941.417.0809. Sending an email to cancel your appointment through my website 'Contact Us' tab is NOT ACCEPTABLE and will result in cancellation fee.
Thank you for your cooperation.
Cynthia, Owner, The Nail Lab
1239 N Gulfstream Avenue
Sarasota, FL 34236