Thank you and welcome to the ultimate cat experience at the Cat Retreat Cafe, where you will be interacting with refuge cats to provide love and enrichment to help give them a chance of finding their furrever home. You have chosen to enter the Zen Zone, a serene, purpose built, cat friendly environment, where the cats' optimal health and well-being is our number one priority. We hereby ask that you treat this space with respect, by switching off from the stresses of life to be calm and quiet for the cats, other patrons and for the other feline guests on retreat at Hobbits Knob Cat Retreat
ALL VISITORS TO THE CAT RETREAT CAFE MUST COMPLY WITH THE FOLLOWING TERMS & CONDITIONS OF ENTRY –
The Cat Retreat Café (hereafter called Cat Café) is a dual environment where food and drinks are served and consumed, as well as a separate area where interaction with cats takes place ‘The Zen Zone’, and food and drinks are consumed if desired, at own risk. Although controlled to an extent, The Cat Café has a certain amount of risk, due to the interaction with live animals, namely cats.
The ‘Zen Zone’ (interactive enclosed environment where the cats are kept) takes all necessary precautions and steps to ensure the safety to the cats and all humans. Therefore, strict conditions must be adhered to by all patrons at all times.
The Cat Café reserves the right to refuse entry and ask any visitor to vacate the premises should they breach any of the conditions, whereby no refund will be issued.
Risks associated to visitors with admission into the ‘Zen Zone’ and interaction with the cats include, but are not limited to the following:
The Cat Café has specific operating hours as below, for the purpose of having a maximum amount of visitors interacting with the cats, therefore is very strict on compliance with booked sessions. This will ensure that patrons get exclusive time with the cats and the cats will not be too overwhelmed.
No refund will be provided for the following reasons:
I agree to comply with the above-mentioned conditions, and I warrant and certify that I am physically fit and able to participate in all of the activities in the cat rooms.
I acknowledge that as a parent, legal (court appointed) guardian or custodian, I am solely responsible for the supervision and care of my children, who will also be taken to have agreed to this waiver upon my confirmation.
I acknowledge and agree to waive all my legal rights of action against The Cat Retreat Café, and its office bearers, directors, employees or agents, releasing The Cat Retreat Café for loss, damages, injury or death howsoever out of or in relation to my participation in the cat environment.
Upon booking, you hereby accept these Terms & Conditions and agree to the Waiver. Upon arrival to the Cat Café, you will need to ‘check in’ with the Concierge and sign the attendance register.
From the team and cats at The Cat Retreat Café, we look forward to meeting you and having a purrfect time together.
You will receive a text message reminder before your appointment