*Please read the information below prior to booking*
Be sure to complete our listing checklist here! This will help ensure your listing is ready to go for your scheduled appointment! You can also send this to your client to help them prepare their home. Consider using the services of a home stager or professional cleaner prior to our photoshoot!
Please ensure the home is photo ready prior to our arrival. Plan to arrive 15-30 minutes prior to your scheduled appointment so everything is ready to go. This ensures we can stay on schedule and produce the best possible final product for your listing!
**Ideally your clients are not home for the duration of the shoot**
If you're ideal time slot is unavailable, please call us as we may be able to make something work
Please review our delivery timelines and book accordingly based on when you plan to list.
Photos: End of next business day, 11:59PM3D Tour/Floorplans: End of next business day, 11:59PMListing Videos: End of second business day, 11:59PMVideo & Photo Bundle: End of second business day, 11:59PMWorks Package: End of second business day, 11:59PMLuxe Package: End of third business day, 11:59PM
*Weekends are not included in delivery timelines*Timing subject to change +/- depending on volume of work at that time.FOR EXAMPLE: If you order a Video & Photo Bundle on a Friday, expect your completed content to be delivered by Tuesday at 11:59PM.
Confirm Services Booked: Video and photo packages do not include floorplans - please include them as an add-on when booking.
Invoicing: You will be invoiced after we have completed your listing. Late payment charges applicable for overdue accounts. Travel charges apply for over 100 KMs round-trip from our offices.
Copyright Note: By scheduling our services, you are purchasing a limited usage license and agree to our terms of service and copyright notice. Please reach out with any questions.