If you are scheduling an initial meeting, please make sure you have filled out the design questionnaire on www.thelinenduck.com (under packages) at least 5-7 days before your appointment. If you are booking a free in store consultation appointment, also make sure to fill out the design questionnaire 5-7 days before appointment. Email any photos of your room and it's measurements to info@thelinenduck.com with your full name in the subject 5 days prior to appointment.