All appointments are a 4-hour timeframe and require access to the appliance or water meter. Please plan on attending your appointment or providing access instructions.

  • Appliance Service Requests

    • Appliance Service Request (Including No Heat)

      Appointments occur within the requested block of time, and are not an exact time. Appointments may be requested to be rescheduled during high volume times. Customers without heat for their primary heat source are prioritized over othe ...

    • Appliance Service Request (Including No Heat)- Afternoon Shift

      Appointments occur during a window of time between 4:00pm and 8:00pm. Appointments may be requested to be rescheduled during high volume times. Customers without heat are prioritized over other gas appliance repairs. Thank you for y ...

    Furnace Cleanings

    • Furnace Cleaning

      Appointments are a 4 hour window timeframe

    • Comfort Policy Maintenance Program Cleaning

      Appointments are a 4 hour window timeframe

    • Furnace Cleaning Fridays & Limited Availability

      Appointments are a 4 hour window timeframe

    • Comfort Policy Maintenance Program Cleaning Fridays & Limitied Availability

      Appointments are a 4 hour window timeframe

    Smart Thermostat

    • Smart Thermostat Installation

    • Smart Thermostat Inspection

    Water Meter Change Project

    • Water Meter Change & Gas Meter Change

      Appointments are a 4-hour window timeframe. Once technician arrives, the appointment should last roughly 20 minutes.

    • Weekend Water Meter Change & Gas Meter Change

      Appointments are a 4-hour window timeframe. Once technician arrives, the appointment should last roughly 20 minutes.

    • Afternoon Water Meter Change & Gas Meter Change Appointment

      Appointments are a 4-hour window timeframe. Once technician arrives, the appointment should last roughly 20 minutes.

    Water Service Inspection

    • Western Water Service Inspection

      This request is for customers with the following zipcodes: 55806, 55807, 55808, 55810

    • Eastern Water Service Inspection

      This request is for customers with zipcode: 55802, 55803, 55804, 55805, 55811, 55812

    • Western Water Service Inspection Evening

      This request is for customers with the following zipcodes: 55806, 55807, 55808, 55810

    • Western Water Service Inspection Weekend

      This request is for customers with the following zipcodes: 55806, 55807, 55808, 55810

    • Eastern Water Service Inspection Evening

      This request is for customers with zipcode: 55802, 55803, 55804, 55805, 55811, 55812

    • Eastern Water Service Inspection Weekend

      This request is for customers with zipcode: 55802, 55803, 55804, 55805, 55811, 55812