7 hours
@
€595.00
Aim: It is well known that strong customer service pays great dividends to an organization’s long-term stability and growth. Our course is designed to provide participants with the knowledge and skill required to perform effectively as a representative of an organization.
Learning Outcomes
1. Participants will successfully express the following outcomes
2. Show an understanding of the role of customer service in organisational effectiveness
3. Be aware of the role and responsibilities of a represent