Please ensure that you read all the information on this page before making a booking. Ensure that you read the terms and conditions before confirming your booking. This is to ensure that you are sutiable for the treatment all retainers are NON REFUNDABLE. All payments after service is completed are non refundable. All payments made towards a service are non refundable. This is a semi permanent procedure we can’t always guarantee results, results may vary from person to person. If you select the wrong treatment or have previous work done elsewhere you will be charged accordingly on the day! If you have previous work please send us a picture before booking.

Covid 19

• Due to Covid 19 we have added some new restrictions to protect our staff and clients.
• Please ensure that you wear a mask at all times. No Mask No Entry if you do not have one on the day we have some avaliable to purchase for £3.
• We have removed our waiting section you will be asked to wait outside if you arrive early for your appointment.
• Please no guests as they will be asked to wait outside.
• If you feel unwell have a cough, or temperature please let us know and wait 14 days before your reschedule your appointment.
• If you arrive for your appointment and are showing any signs of illness your appointment will be cancelled your deposit will be lost.

What to expect!

• Please ensure that you attend with no make up on the brow and forehead area.
• Your appointment will take approximately 2 hours. On your arrival I will carry out a quick consultation, this will include shapes and colours. Once I have completed this process I will advise you on aftercare.

Cancellation

• If you need to cancel or change your booking please do so 5 days before your appointment date.
• If you are late by 20 mins your appointment will be cancelled. There is a cancellation Fee of £50 that will be applied to any bookings that are a no show changed, or cancelled outside the 5 day timescale. You will be notified if a fee has been applied. The fee reflects the cost incurred by Lush Brow as the appointment could have been allocated to another client, you will be notified if a fee has been applied.
• Deposits are non refundable as stated in the terms and conditions. All Payments made are non-refundable all services performed are non-refundable. In the event that your appointment is cancelled as a result of Covid we will reschedule your appointment and will not issue a refund but will transfer your payment.

PLEASE NO CHILDREN FOR HEALTH AND SAFETY REASONS

Top Up

• Your Top Up is complimentary 8 weeks from the date of your first appointment. It will be booked after your first session it is advisable that you retain your appointment.
• Due to high demand there is a month wait for appointments. It is not guaranteed that you will get an appointment within the complementary time scale if you decide to reschedule please retain your original appointment.
• If in the unlikely event we have to cancel your appointment we will ensure to book you at the earliest possible date.

We only release appointments 2 months in advance if you would like a Saturday appointment please book early to avoid disappointment. If you would like Brow Lamination, Wax and Tint or Lashes. If you cannot find a slot please call we tend to have slots available on the day or earlier than shown.

If you cannot find a slot that’s suitable please email us we might have cancellations available.
If you are booking training and can’t find a suitable date please contact us.