*PLEASE READ BEFORE SCHEDULING*
KITTY DATE FEE: Your fee goes directly toward cat supplies and staffing and ensures the kitties have a comfortable and nourishing stay with us.
CANCELLATIONS: Private Group Dates can be canceled from the confirmation email at any time before 24 hours of your scheduled visit. We do not offer refunds for canceled visits but we will email you a coupon code to use for a future visit. Refunds / coupon codes are not offered for Snuggle Session cancellations. We are unable to offer refunds / reschedules / coupons for no-shows or cancellations within 24 hours of a scheduled visit.
LOW ON CATS: Sometimes adoptions go so well that we run out of cats entirely! This is tough to anticipate, but when it does happen we will send an email to the address on file and offer a refund or assist with a reschedule.
CHILDREN: Kiddos age 7 and under are not allowed in the Kitty Lounge for safety reasons. Children ages 8-17 are welcome to visit during Group Kitty Dates but MUST be accompanied by an adult with a maximum of 2 children per adult. Children are not allowed to pick up the cats, but may play respectfully. Please read the rules on out website before visiting. *Please note* - Snuggle Sessions are for adults only (18+). We will NOT be able to offer refunds or reschedules for minors who show up for Snuggle Sessions.
ADOPTING: (Kitten adoptions are temporarily unavailable during Snuggle Sessions due to the decrease in availability of adoptable cats during the winter time.) We have outlined the adoption process on our website. Make sure you read this before scheduling a visit if you are coming with the intention of adopting. We DO NOT do same-day adoptions. https://kittycantina.com/adopt/
REDEEMING COUPONS: Codes will not apply for multiple entries. Example: If you have a code for a free Snuggle Session you will need to sign up for a single spot while using the code. Then after additional entrants can be signed up.