Critical Business KPI's - Lead vs Lag Measures
Do you help clients measure the Key Performance Indicators that matter to help them improve, or are you simply keeping score? All businesses need to monitor their KPI's, but most don't know what to measure, lead measures are the drivers of success, (or failure).
Help your clients monitor and control thier future rather than thier past. Lag measures have already happened and it is already too late to do anyting to change them.
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