💢DON'T SKIP THIS SECTION!
Please be sure to read my policies from beginning to end before booking your appointments ! My contact information is at the bottom of this section if you have any questions! Thank you for choosing Platinum Touched Beauty and I look forward to servicing you !
***NEW SALON RULES***
1. All clients will be required to wear a mask. NO EXCEPTIONS!
Mask will be provided for $1 if you do not have your own.
2. Clients must limit all personal items to your phone, car keys, and your form of payment before entering the salon. All items will be sanitized and disinfected before entering the suite.
3. Clients will then wash their hands thoroughly.
4. Only ONE client will be allowed in the suite at a time. Please CALL ME before entering the building. I will meet you at the main salon entrance to show you to my suite. NO EXTRA GUEST!
5.The suite will be thoroughly sanitized after each client. All chairs, counters, shampoo bowl, and dryers will be disinfected and sanitized with a EPA registered disinfectant.
6. If you do not feel well, please contact me to reschedule or cancel your appointment. If you would like to reschedule ,you must wait a minimum of 14 days to select your new date.
✨Booking Policy✨
All appointments require a $32.50 deposit to secure the date and time. Only $30 of that deposit will go towards your service pricing. The $2.50 is a processing fee. NO EXCEPTIONS!
Ex: Service Price: $100
$32.50 deposit is made by client
Remaining balance of service is $70
**For Sunday and Monday appointments, please contact me directly for scheduling. There will be an additional $50 fee for appointments scheduled on Sundays and Mondays.
**For weddings, videoshoots, or photoshoots, please email me at platinumtouchedwigs@gmail.com to request a quote for services.
✨Cancellation Policy✨
If you must cancel your appointment, please do so at least 24 hours in advance. At that time, your deposit can be transferred ONE TIME to a new appointment within 30 days of the original appointment. If the cancellation is not within the 24 hours , you forfeit your deposit and must pay a new deposit for a new appointment. If you cancel the SAME DAY of your appointment, you will be charged 50% of the total balance of the service price.
Any NO SHOW NO CALLS will be charged the FULL remaining balance and will not be able to book any future appointments. NO EXCEPTIONS!!!!
✨Late Policy✨
I do not have a late policy but please to courteous of both my time and your time. If you are running late please CALL ME and let me know your situation before just showing up late. I may be able to service you at a later time of that day but there are NO GUARANTEES. At that time I do have the right to cancel your appointment if I am unable to fit you in without pushing my other clients back. If you end up needing to reschedule to a later date, please understand you will forfeit your deposit. We know life happens, I just need you to let me know when it’s happening ☺️
✨Extension Services✨
Please bring your closure, frontal, or unit at least 72-48 HOURS prior to your appointment to be customized.I DO NOT DO SAME DAY CUSTOMIZING! You can contact me via PHONE to set up your drop off date and time. On that drop off date, please call me prior to entering the building. If you do not bring in your frontal, closure, or unit , you will forfeit your deposit and will have to reschedule your appointment.
If you need to take out a current install , please include the “ADD ON” install takeout to your appointment. I will not take out your install if this is not included in your appointment.
✨Current Specials✨
If you would like to take advantage of my hair and makeup specials , please visit the "Current Specials" tab to view service and pricing. Each month I offer different specials that are only valid for a specific month. Please be aware of what service you book. If you do not select the discounted service, you will not receive that discounted price. I will not edit your appointment if you book under my regular service pricing.
✨Extension Coloring Services✨
If you would like to add a color service, please include the add on “Color Service” to your appointment. I will follow up with you by end of business day to discuss future details on what you are looking for.
Please be prepared to drop off your extensions at least 72-48 hours before your scheduled appointment. I DO NOT DO SAME DAY COLORING SERVICES!
✨Makeup Services✨
Please come with a freshly washed face free of any makeup , lotions, and oils. All products are provided by myself including strip lashes.
If you would like to add a makeup service to your hair appointment, please include the add on “Full Face” to your appointment. Any full face service added to a hair service will receive a $$$ off on the makeup service!
🚫NO EXTRA GUEST OR CHILDREN 🚫
NO EXCEPTIONS!!
Please come to your appointment alone. Y’all know what we going through 🤷🏾♀️
✨Final payments are accepted with cash, credit/debit cards, Cash App or Zelle.
✨Contact Information✨
Amber Cosper
704-281-0780
Platinumtouchedwigs@gmail.com
2415 Tuckaseegee Rd
Suite A
Charlotte,NC 28208
