HEY BABES! PLEASE READ CAREFULLY BEFORE BOOKING.

BOOKING POLICY

• CASH ONLY- I DO NOT ACCEPT ANY OTHER FORMS OF PAYMENTS
• I am located in Dorchester, Massachusetts. I DO NOT travel elsewhere.
• If you do not see a date available DO NOT be afraid to text me.
• Squeeze ins/ Last minute appointments: $25 extra
• I DO NOT WORK OVER OTHER PEOPLES WORK AT ALL.

*I do NOT do 360 units!

PLEASE READ THE FOLLOWING INFORMATION BELOW!

• A non-refundable deposit of $25 is required when booking your hair appointment. It goes towards the total cost of your hair service.
• You will pay your remaining balance the day of your appointment. CASH ONLY!
• CASH APP, Apple Pay, Venmo & ZELLE are NOT accepted
  

Dropping Hair

• When you are dropping your hair please put your name and appointment day in the bag and either put it in my mailbox or knock on the door. Please DM and tell me who receives it from you.
• If you are shipping it please DM me for my address and make sure it is not a signed package, I will not be there to sign packages. If this happens and I miss your delivery it is your responsibility to get the hair to me. Please inform me if you are going to send hair this way.
• There is no specific time to drop off hair.

Cancellation/Late Policy

• All cancellations at least 24hrs before appointments will not be charged. If I receive no warning or message regarding your NO SHOW you will NOT be allowed to book with me again.
• Every girl will have a 10 minute grace period if late w/ no charge. If you arrive 15 minutes behind, you will be charged a $15 late fee. if you were more than 20 minutes late you will need to reschedule and pay a new $30 deposit to secure your next Appointment.
• Please be respectful/mindful of any additional guest you bring to your appointment. (I.e. friends, family, or children) I am working in a home. No Plus ones!
• You will be charged your full service fee NO EXCEPTIONS!

Please Note:

• There is an additional fee if I have to ship WIGS ETC. back to you ($10)

Complaints:

• You will have a 48hr grace period to express any concerns and problems in which I will be happy to help assist.
• Anything after 48hrs will not be considered and may inquire an additional fee
• I will not be responsible for your frontal maintenance once you leave your appointment. How you choose to take care of your frontal will depend on how long it will last.

For questions/concerns please email stellamaduakor@outlook.com For a quicker response DM _STELLASTOUCH_ on instagram