Need to visit DMV? Most services can be conducted online or by mail, but, when you need to visit a customer service centers, please make an appointment for convenient service on Mondays, Wednesdays and Fridays, or walk in without an appointment on Tuesdays, Thursdays and Saturdays (in offices with Saturday service). Walk-in service will be provided on a first-come, first-served basis based on the type of transaction; customers should anticipate wait times. DMV Connect operates by appointment only.
Appointments are available for the following specific services which generally necessitate in-person service:
*The Fair Oaks and Sterling Free Court customer service centers can only accept appointments for driver, ID and New to Virginia services.
Customers who need to conduct other transactions should do so via dmvNOW.com or by mail, or visit on a walk-in-only day. This chart shows you how to do your transaction from the comfort and protection of your own home.
For customers who need in-person service for one of the transactions above, please schedule an appointment below. The appointment must be in the name of the person receiving services.
Customers are limited to one appointment per person. If you have more than one transaction, please make a multiple services appointment which allows for up to three transactions. If more than one appointment is made by the same person, all subsequent appointments will be cancelled.
Customers who arrive late may need to reschedule. Please provide your cell phone number when you make your appointment; we may text you updates on the day of your appointment.
When you arrive at DMV, you will notice our offices look a little different. Counters will have clear plastic partitions, like bank teller windows, and fewer chairs will be spaced out in the lobbies.
We take the health and safety of our customers and employees very seriously and are following Centers for Disease Control and Prevention and Virginia Department of Health guidance. Customers should not come to DMV if they are feeling ill or have any reason to believe they may have been exposed to COVID-19. Please wear a face covering if you are not fully vaccinated and are age 5 or older. (Face coverings must be removed while a DMV employee is taking your photo for a license or identification card.)
Important Note: From the current date, DMV is offering 90 days of appointment availability in the system for each customer service center. At the end of each day, another day of appointments is added to the calendar. Please check back regularly to see new availability.