Appointments are currently limited due to the ongoing COVID-19 pandemic
Appointments are released each Monday at 9am (Houston time)
***PLEASE SCROLL DOWN to the "Choose Appointment" section and select appointment type to book***
If after selecting an appointment type below, and the calendar shows there are no future appointments available, this means we are FULLY BOOKED.
Please check back each MONDAY at 9am when we release appointment times
(If a public holiday falls on a Monday, appointments will be released on the next business day we are open at 9am)
***NO APPOINTMENTS = FULLY BOOKED***
NOTE: PASSPORT PROCESSING TIME IS CURRENTLY MINIMUM SIX WEEKS (eff NOV2021)
You MUST book an appointment for each application
1. COMPLETE YOUR APPLICATION FORM and FIND YOUR APPLICATION NUMBER
Please fill out the application prior to booking an appointment. You will need to enter the barcode on our application form to answer the intake questions when booking an appointment. If you do not already have an application form, go to www.passports.gov.au to generate the form. Forms have a bar-code in the top right hand corner that begin with 111 or 778. This is your application number. It is NOT the PIN that is sent to you via email. Appointments without a valid application number will be cancelled.
2. GO TO THE BOTTOM OF THIS PAGE TO SELECT YOUR APPOINTMENT TYPE & LOCATION
Enter the name of the person who will attend the interview. You need to know what type of form you are using (PC7 or PC8). PC7 forms have a 71G barcode at the top of the page and are one page. PC8 forms have a 81F barcode at the top of the first page and are five pages in total.
3. CHOOSE YOUR APPOINTMENT DATE AND TIME
We may readjust your time by up to 15 minutes in order to fit in as many clients as possible. If your interview time is adjusted, you will receive a notification by email. YOU MUST BOOK AN APPOINTMENT FOR EACH APPLICATION
4. RECEIVE APPOINTMENT DETAILS AND INTERVIEW LOCATION VIA EMAIL
This usually occurs within 5 minutes. If you do not receive an email, please check your spam/junk folders.
Start by selecting one of the application type you require - e.g.: child application. After you finalize your first appointment, you will see the option to add another appointment. You will then need to select the second application type and so on for each additional one. You MUST book an appointment for each application.
NO AVAILABLE APPOINTMENTS = FULLY BOOKED
Please check back each Monday at 9am to schedule an appointment.
(NOTE: If a public holiday falls on a Monday, appointments will be released on the next business day we are open at 9am).
*****Please DO NOT call our office to verify if there are no available appointment times*****
Check the schedule on a regular basis in the case of cancellations.
You will receive a text message reminder before your appointment