Schedule Appointment with USAG ITALY

ACCESS CONTROL OFFICE (IACO Darby)

DOD ID Registration / Registrazione DOD ID (Darby)

20 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please use the below website to schedule an appointment with the DEERS Office:
https://idco.dmdc.osd.mil/idco/

IACO - Other / Altro (Darby)

20 minutes

Installation Pass / Pass per l'installazione (Darby)

20 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please use the below website to schedule an appointment with the DEERS Office:
https://idco.dmdc.osd.mil/idco/

ACCESS CONTROL OFFICE (IACO Vicenza)

Installation Pass (New) (Vicenza)

15 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please go back to the USAG Italy Appointment Scheduling System page and select ID CARD OFFICE ONLINE-DEERS.

Installation Pass Renewal (Expiration between 0 and 45 days) (Vicenza)

15 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please go back to the USAG Italy Appointment Scheduling System page and select ID CARD OFFICE ONLINE-DEERS.
If you schedule an appointment outside your window of request, you will be turned away and your appointment will be canceled.

Installation Pass Renewal (Expiration between 46 and 90 days) (Vicenza)

15 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please go back to the USAG Italy Appointment Scheduling System page and select ID CARD OFFICE ONLINE-DEERS.
If you schedule an appointment outside your window of request, you will be turned away and your appointment will be canceled.

Installation Pass Renewal (Expiration between 91 days and more) (Vicenza)

15 minutes

Note: This appointment is only for installation access. If you need assistance with obtaining a CAC or dependent ID, please go back to the USAG Italy Appointment Scheduling System page and select ID CARD OFFICE ONLINE-DEERS.
If you schedule an appointment outside your window of request, you will be turned away and your appointment will be canceled.

ACS

Adore-N-Explore Infant Playgroup (for children 12 months of age and younger)

1 hour

Baby Café at Building 108, Caserma Ederle

Am I Irrational with my Money?, ACS, Bldg 108, Caserma Ederle

1 hour

If you have any questions, please call 0444-71-5846/5831.

Birth of First Child (CMT) ***Financial Literacy Training***

1 hour

Offered first Thursday of the month at 16:00 (1 hour)

Breast Feeding Basics

2 hours

Financial Readiness (DEL DIN)

1 hour

Financial Readiness (EDERLE)

1 hour

If you have any questions, please call 0444-71-5846/5831.

Here Comes Baby!

1 hour 30 minutes

I’m Pregnant! Now What?

2 hours

Lending Closet

15 minutes

To loan items, please make sure to fill out the LENDING CLOSET AGREEMENT AND SOU forms and bring them with you. Links to download the forms are provided after confirmation of your appointment.

Marriage (CMT) ***Financial Literacy Training***, Bldg 108, Caserma Ederle / Virtual

1 hour

This class will help you make informed decisions about obtaining, building, and protecting your credit. It will help you establish good habits for using credit wisely in order to reduce the cost of credit.

If you have any questions, please call 0444-71-5846/5831.

Managing Your Credit I, Bldg 108, Caserma Ederle

1 hour

If you have any questions, please call 0444-71-5846/5831.

PCS: Permanent Change of Station Class (CMT) ***Financial Literacy Training***

45 minutes

If you have any questions, please call 0444-71-5846/5831.

Translation Services

45 minutes

Room 9 - Capacity = 6 PAX

1 hour 30 minutes

Equipment: wi-fi, 110V and 220V outlets, portable whiteboard.

An ACS Classroom User Agreement must be signed before the start of scheduled class; form available at ACS front desk. Each room can be booked during the hours of 0800-1700 M,T,W,F and from 1300-1700 on Thursday.

The following organizations have priority lists regarding ACS classroom list:
• 1st: ACS
• 2nd: Other MWR entities
• 3rd: Other USAG Organizations

Room 29 - Capacity = 8 PAX

1 hour 30 minutes

Equipment: Projector, DOD network access, Wi-Fi, 110V and 220V outlets, portable whiteboard.

An ACS Classroom User Agreement must be signed before the start of scheduled class; form available at ACS front desk. Each room can be booked during the hours of 0800-1700 M,T,W,F and from 1300-1700 on Thursday.

The following organizations have priority lists regarding ACS classroom list:
• 1st: ACS
• 2nd: Other MWR entities
• 3rd: Other USAG Organizations

Room 31 (Conference Room) – Capacity = 15 PAX

1 hour 30 minutes

Equipment: projector, DOD network access, phone, wi-fi, 110V and 220V outlets, portable whiteboard, kitchen.

An ACS Classroom User Agreement must be signed before the start of scheduled class; form available at ACS front desk. Each room can be booked during the hours of 0800-1700 M,T,W,F and from 1300-1700 on Thursday.

The following organizations have priority lists regarding ACS classroom list:
• 1st: ACS
• 2nd: Other MWR entities
• 3rd: Other USAG Organizations

Room 46 (Big Room with VTC capability) – Capacity = 10 PAX

1 hour 30 minutes

Equipment: projector, DOD network access, VTC, phone, wi-fi, 110V and 220V outlets, portable whiteboard.

An ACS Classroom User Agreement must be signed before the start of scheduled class; form available at ACS front desk. Each room can be booked during the hours of 0800-1700 M,T,W,F and from 1300-1700 on Thursday.

The following organizations have priority lists regarding ACS classroom list:
• 1st: ACS
• 2nd: Other MWR entities
• 3rd: Other USAG Organizations

ASAP

UA Turn-In (5 boxes or less) (EDERLE)

30 minutes

UA Turn-In (6-10 boxes) (EDERLE)

1 hour

UA Turn-In (11-15 boxes) (EDERLE)

1 hour 30 minutes

UA Turn-In (16-20 boxes) (EDERLE)

2 hours

AUTO SKILLS ORIENTATION BRIEFING

Vicenza Auto Skills Orientation Briefing

30 minutes

Please make sure to familiarize yourself with the Auto Skills Orientation Briefing Standard of Operations (SOP) before booking a briefing. The SOP can be downloaded from the Garrison homepage at https://home.army.mil/italy/index.php/sop

EDUCATION CENTER (DEL DIN)

Academic\Career Counseling (Del Din)

30 minutes

Credentialing Assistance (Del Din)

30 minutes

ETS Counseling (Del Din)

30 minutes

EDUCATION CENTER (EDERLE)

Academic\Career Counseling

30 minutes

Credentialing Assistance

30 minutes

ETS - In-Person

30 minutes

Must have DD214 "worksheet", Orders, and Clearing form.

VA Benefits (GI Bill)

1 hour

In-Processing

30 minutes

Mandatory for First Time Duty Station Personnel.

TA/CA 101 - In Person

1 hour

Mandatory for 1st Time TA/CA users

EDUCATION CENTER (VIRTUAL)

Del Din Virtual Counseling

30 minutes

Ederle Virtual Counseling

30 minutes

TA/CA 101 - Virtual Only

30 minutes

FINGERPRINTING

Fingerprinting

20 minutes

HOST NATION CITATIONS

30 Minute Appointment (VICENZA)

30 minutes

KM

Installation Pass Request Portal Training

1 hour 30 minutes

Training will be held in the IOC, bldg 109, Caserma Ederle

LOGISTIC READINESS CENTER

Driver Testing (Darby)

1 hour 30 minutes

Driver Testing (Ederle)

1 hour 30 minutes

Clearing Driver’s Testing Office (Darby)

5 minutes

Clearing Driver’s Testing Office (Ederle)

5 minutes

Driver Orientation (Darby)

1 hour 30 minutes

Driver Orientation (Ederle)

1 hour 30 minutes

Italian Driver’s License (Cost apx. 270 euro) (Darby)

10 minutes

Italian Driver’s License (Cost apx. 270 euro) (Ederle)

10 minutes

NEW/RENEW/REPLACE Non-Tactical Vehicle (GOV) Driver License (OF 346) (Darby)

10 minutes

NEW/RENEW/REPLACE Non-Tactical Vehicle (GOV) Driver License (OF 346) (Ederle)

10 minutes

NEW/RENEW/REPLACE Privately Owned Vehicle (AFI/SETAF) Driver License (Darby)

15 minutes

NEW/RENEW/REPLACE Privately Owned Vehicle (AFI/SETAF) Driver License (Ederle)

15 minutes

Winter Driver Stamp for Non-Tactical Vehicle (GOV) Driver License (Only) (Darby)

5 minutes

Winter Driver Stamp for Non-Tactical Vehicle (GOV) Driver License (Only) (Ederle)

5 minutes

MEDCOM - COVID-19

Pfizer – Monovalent Pediatric Vaccine (All DoD Beneficiaries 6 months-4 years

6 minutes

Who – Available for all DoD Beneficiaries 6 months-4 years.
What – Must be at least 3 weeks (21 days) after completing the first dose of monovalent Moderna/Pfizer or 8 weeks (60 days) after completing the second dose of monovalent Moderna/Pfizer. Bring your COVID-19 vaccine card to the appointment for review and update.
When – Appointments will be opened on Acuity and will be during clinic business hours.
Where – USAHC-Vicenza PCMH Immunizations Clinic

Moderna - Bivalent Booster (All DoD Beneficiaries 12+). Must be at least 2 months (60 days) after completing a primary series or monovalent booster of Moderna/Pfizer.

6 minutes

Who - Available for all DoD Beneficiaries 18+
What - Must be at least two (2) months (60 days) after completing a primary series or booster of monovalent Moderna/Pfizer. Bring your COVID-19 vaccine card to the appointment for review and update.
When - Appointments are offered 1 every 6 minutes
Where - USAHC-Vicenza Readiness/Hearing Conservation Clinic

PASSPORT OFFICE

Official/ No Fee / Diplomatic Passports (Vicenza)

15 minutes

* Official applies to DA Civilians/NAF and their Family members
* No Fee applies to Military Dependents
* Diplomatic applies to assignments to an Embassy

Additional Official / No Fee / Diplomatic Passports (1 Family Member) (Vicenza)

30 minutes

Additional Official / No Fee / Diplomatic Passports (2 Family Members) (Vicenza)

30 minutes

Additional Official / No Fee / Diplomatic Passports (3 Family Members (Vicenza)

45 minutes

Additional Official / No Fee / Diplomatic Passports (4 Family Members) (Vicenza)

1 hour

Tourist Passport (Vicenza)

15 minutes

Additional Tourist Passport (1 Family Member) (Vicenza)

30 minutes

Additional Tourist Passports (2 Family Members) (Vicenza)

30 minutes

Additional Tourist Passports (3 Family Members) (Vicenza)

45 minutes

Additional Tourist Passports (4 Family Members (Vicenza)

1 hour

CRBA (Consular Report of Birth Abroad) (1st Appointment) (Vicenza)

1 hour

First appointment for report of birth and tourist passport for newborn babies

CRBA (Consular Report of Birth Abroad) (2nd Appointment) (Vicenza)

1 hour

Second appointment for no-fee or official passport and Social Security number

New Born Briefing / Paper Work Check (Vicenza)

15 minutes

Passport Pickup (Family of 3 or less) (Vicenza)

15 minutes

Passport Pickup (Family of 4 or more) (Vicenza)

30 minutes

Passport Out-Processing (Vicenza)

10 minutes

SSN Application (Vicenza)

15 minutes

VISA Application (Vicenza)

30 minutes

PASSPORT OFFICE (DARBY)

Official/ No Fee / Diplomatic Passports (Darby)

15 minutes

* Official applies to DA Civilians/NAF and their Family members
* No Fee applies to Military Dependents
* Diplomatic applies to assignments to an Embassy

Additional Official / No Fee / Diplomatic Passports (1 Family Member) (Darby)

30 minutes

Additional Official / No Fee / Diplomatic Passports (2 Family Members) (Darby)

30 minutes

Additional Official / No Fee / Diplomatic Passports (3 Family Members) (Darby)

45 minutes

Additional Official / No Fee / Diplomatic Passports (4 Family Members) (Darby)

1 hour

Tourist Passport (Darby)

15 minutes

Additional Tourist Passport (1 Family Member) (Darby)

30 minutes

Additional Tourist Passports (2 Family Members) (Darby)

30 minutes

Additional Tourist Passports (3 Family Members) (Darby)

45 minutes

Additional Tourist Passports (4 Family Members) (Darby)

1 hour

Passport Pickup (Family of 3 or less) (Darby)

15 minutes

Passport Pickup (Family of 4 or more) (Darby)

30 minutes

POV Safety Inspection

Vehicle Safety Inspection (Camp Dartby)

20 minutes

Note: "No Show" and customers reporting 5 min beyond their appointment time will be banned from scheduling another appointment and must use " Standby" availability (1st come 1st serve). " No Show" customers' names will be also reported to the USAG Italy Command Team.

Vehicle Safety Inspection (Torri di Quartesolo)- Primary Location

20 minutes

Note: "No Show" and customers reporting 5 min beyond their appointment time will be banned from scheduling another appointment and must use " Standby" availability (1st come 1st serve). " No Show" customers' names will be also reported to the USAG Italy Command Team.

SAFETY OFFICE

Italian BASIC Safety training for employees (4 hrs) / Corso sicurezza per i lavoratori – PARTE GENERALE (4 ore) (CAMP DARBY)

4 hours

Il Corso “Sicurezza sul lavoro – parte Generale” e’ finalizzato all'acquisizione delle conoscenze e delle competenze necessarie per svolgere la propria mansione, evitando eventuali danni per la salute e sicurezza che possono derivare dai rischi presenti in azienda, e/o connessi ai processi lavorativi. Il Corso e’ obbligatorio per tutti i lavoratori Italiani nuovi assunti, come stabilito dall’Art. 37 del D.Lgsl.81/08 e dall'Accordo Stato Regioni, del 21/12/11.

Show teatrale “Quanto dura un secondo… Non si scherza con la sicurezza”

1 hour 30 minutes

Evento cancellato

Italian BASIC Safety training for employees (4 hrs) / Corso sicurezza per i lavoratori – PARTE GENERALE (4 ore) (VICENZA)

4 hours

Il corso “Sicurezza per i lavoratori - Parte Generale” fornisce gli elementi formativi di carattere generale a tutti i lavoratori, con particolare riguardo agli aspetti relativi ai concetti di rischio e organizzazione della prevenzione in azienda, in conformità alle richieste dell'art. 37 del D. Lgs. 81/08 e dell'Accordo Stato Regioni sulla Sicurezza dei Lavoratori del 21/12/11.

SOGGIORNO

Soggiorno Pick Up and Out Processing

1 minutes

No need of appointment, walk-ins are accepted.

New Soggiorno Application

30 minutes

New Soggiorno Application (Applicant + 1 Family Member)

45 minutes

New Soggiorno Application (Applicant + 2 Family Members)

1 hour

New Soggiorno Application (Applicant + 3 Family Member)

1 hour 15 minutes

New Soggiorno Application (Applicant + 4 Family Member)

1 hour 30 minutes

Soggiorno Renewal

30 minutes

Soggiorno Renewal (Applicant + 1 Family Member 14 years old or above)

45 minutes

Soggiorno Renewal (Applicant + 2 Family Members 14 years old or above)

1 hour

Soggiorno Renewal (Applicant + 3 Family Members 14 years old or above)

1 hour 15 minutes

Soggiorno Renewal (Applicant + 4 Family Members 14 years old or above)

1 hour 30 minutes

VACCINATION AT DARBY

Moderna - Bivalent Booster (All DoD Beneficiaries 12+). Must be at least 2 months (60 days) after completing a primary series or monovalent booster of Moderna/Pfizer (CAMP DARBY).

10 minutes

Who - Available for all DoD Beneficiaries 12+
What - Must be at least two (2) months (60 days) after completing a primary series or booster of monovalent Moderna/Pfizer. Bring your COVID-19 vaccine card to the appointment for review and update.
When - 10 appointments are offered every 10 minutes
Where - Bldg 204, Darby Community Center

VEHICLE REGISTRATION OFFICE

Initial Registration (DARBY)

1 hour

Initial Registration for Vehicles Purchased from the Economy (DARBY)

1 hour

Initial Registration for Vehicle Sold to Personnel Stationed At Camp Darby (DARBY)

1 hour

Clearing (DARBY)

30 minutes

Power of Attorney (DARBY)

30 minutes

Note: This appointment is Power of Attorney requests only. Final approval for Power of Attorney lays with Legal office.

Renewals (DARBY)

30 minutes

Vehicle Sales (DARBY)

1 hour

Other Situations (DARBY)

30 minutes

Initial Registrations/Vehicle Sales (Vicenza)

1 hour

Renewals (Vicenza)

30 minutes

Clearing (Vicenza)

30 minutes

Power of Attorney (Vicenza)

30 minutes

VICENZA FIELD OFFICE

CI Applicant Briefing Request

1 hour

At this time Army Counterintelligence (ACI) is not accepting active-duty enlisted Soldiers. Recruiting will resume in early 2022. However, if you have questions or would like to begin the process, continue to schedule a brief to learn more about ACi.

TARP Briefing

1 hour

10 personnel minimum. Please contact VFO directly at DSN: (314) 646-5971 or email usarmy.usag-italy.66-mi-bde.mbx.2nd-mi-bn-vfo@mail.mil to coordinate TARP for small groups.

VICENZA NAF HR

General Employment Inquiry (Vicenza)

15 minutes

Accept NAF job offers in person and ask questions. In-processing appointment to initiate employment. Complete necessary onboarding paperwork.
CEAT – Civilian Employment Assistance Tool. Departing Vicenza? Inquire to continue your NAF career. Transfer to your next duty station.
Arriving in Vicenza? Inform NAF HR that you have arrived and ready to continue your NAF career at Vicenza.
For those transferring from Vicenza, ensure that you are registered in CEAT and have all required documents.

ID Card Renewal for NAF Employees Only (Vicenza)

15 minutes

Customers can deliver documents that are not provided on the internet due to PII.

Note: This appointment is only for data updates. If you need assistance with obtaining a CAC or dependent ID, please go back to the USAG Italy Appointment Scheduling System page and select ID CARD OFFICE ONLINE-DEERS.

Memo for Benefits Update to Include Retirement (Vicenza)

30 minutes

Regular Full-Time and Regular Part-Time NAF employees are able to make changes to:
- Fidelity 401K Investment Plan (increase or decrease percentages)
- Update/change health and life insurance beneficiaries
- Update/change in the family status update
- Health insurance questions
- Open Season health and medical updates/changes
- Review and/or Complete new Record of Emergency Data – Is your emergency contact information valid? Is your beneficiary information up-to-date?

Memo for Passport (Initial and Renewal) (Vicenza)

15 minutes

Self-Sponsored Regular Full-time and Regular Part-Time NAF employees can provide documentation to renew their official and No-Fee passport for themselves and their family members.

Memo for Ration Card (Initial and Renewal) (Vicenza)

15 minutes

Self-Sponsored Regular Full-Time and Regular Part-Time NAF employees are able to renew their ration card.

Memo for Soggiorno (Initial and Renewal) (Vicenza)

15 minutes

Is your Soggiorno renewal date nearby? Regular Full-Time and Regular Part-Time NAF employees require a memorandum of employment when requesting a Soggiorno renewal.

Memo for Vehicle Registration/License (Initial and Renewal) (Vicenza)

15 minutes

Time to register your vehicle? Get your driving license renewed? All self-sponsored Regular Full-Time and Regular Part-Time NAF employees will make an appointment to receive documentation to renew their driving permit and register their vehicle.

Renewal Agreement Travel (RAT) Student Travel & Living Quarters Allowance (LQA)

1 hour

Do you have questions regarding your travel window for renewal agreement travel? Do you have questions regarding your child's travel to and from school?

General Employment Inquiry (Darby)

15 minutes

Accept NAF job offers in person and ask questions. In-processing appointment to initiate employment. Complete necessary onboarding paperwork.
CEAT – Civilian Employment Assistance Tool. Departing Vicenza? Inquire to continue your NAF career. Transfer to your next duty station.
Arriving in Vicenza? Inform NAF HR that you have arrived and ready to continue your NAF career at Vicenza.
For those transferring from Vicenza, ensure that you are registered in CEAT and have all required documents.

ID Card Renewal for NAF Employees Only (Darby)

15 minutes

Customer can deliver documents that are not provided on the internet due to PII.

Note: This appointment is only for data update. If you need assistance with obtaining a CAC or dependent ID, please use the below website to schedule an appointment with the DEERS Office:
https://idco.dmdc.osd.mil/idco/

Memo for Benefits Update to Include Retirement (Darby)

30 minutes

Regular Full-Time and Regular Part-Time NAF employees are able to make changes to:
- Fidelity 401K Investment Plan (increase or decrease percentages)
- Update/change health and life insurance beneficiaries
- Update/change in the family status update
- Health insurance questions
- Open Season health and medical updates/changes
- Review and/or Complete new Record of Emergency Data – Is your emergency contact information valid? Is your beneficiary information up-to-date?

Memo for Passport (Initial and Renewal) (Darby)

15 minutes

Self-Sponsored Regular Full-time and Regular Part-Time NAF employees can provide documentation to renew their official and No-Fee passport for themselves and their family members.

Memo for Ration Card (Initial and Renewal) (Darby)

15 minutes

Self-Sponsored Regular Full-Time and Regular Part-Time NAF employees are able to renew their ration card.

Memo for Soggiorno (Initial and Renewal) (Darby)

15 minutes

Is your Soggiorno renewal date nearby? Regular Full-Time and Regular Part-Time NAF employees require a memorandum of employment when requesting a Soggiorno renewal.

Memo for Vehicle Registration/License (Initial and Renewal) (Darby)

15 minutes

Time to register your vehicle? Get your driving license renewed? All self-sponsored Regular Full-Time and Regular Part-Time NAF employees will make an appointment to receive documentation to renew their driving permit and register their vehicle.

USAG ITALY

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