Welcome to LashesBySav!
Before you proceed to book your appointment i ask that you've read & agreed to the terms and conditions in my highlights. (New health and safety rules in place due to covid-19 so please make sure you’ve read them.)
If you have any signs of Covid-19 or have been in contact with anyone with symptoms/ tested positive please cancel your appointment!
ALL CLIENTS MUST DO A LATERAL FLOW TEST BEFORE COMING TO APPOINTMENT & SHOW ME THE RESULTS BEFORE COMING!
If you wear contact lenses please remove them before appointment!
Only attend appointment if you have clean lashes, do not have any mascara or lash glue in your lashes. Please wash them before appointment. If you have dirty eyelashes I will have to charge £5 for a lash wash as it adds extra time to appointment.
All PAYMENTS have to be paid via CASH at START of appointment.
Do not wear any make up when coming to appointment.
If you require a patch test please message me so we can arrange one 48 hours before your appointment.
Appointments before 11am & after 5pm will be an extra £5 charge!
All Saturday appointments extra £5 charge
I also do not infill others work so please don’t book an infill unless it’s my work. Infills should only be booked 2-3 weeks from appointment. infills are only done if you have 40% off lashes left on. If you do book an infill and it’s been longer I will have to cancel your appointment.
When booking an appointment a NON REFUNDABLE deposit is require to reserve your slot. All deposits are 50% of the lash service chosen. (this will be taken off your balance left to pay.)
Deposits are always non refundable.
If appointments have to be cancelled by you due to COVID-19 deposits & Full Payments won’t be refundable, only transferable after you’ve isolated. The same deposit can only be used a month from the original date booked
If you cancel your appointment due to COVID-19 or feeling unwell within 48hours before your appointment deposits and full payments won’t be refundable or transferable. After you’ve isolated for 2 weeks your be able to re book but a NEW DEPOSIT will need to be paid!
If I have to close due to a pandemic deposits won’t be refundable they will be kept and all appointments will be re arranged for when I’m back open.
Cancellations & Lateness
If you're unable to attend an appointment i require 48 hours notice for cancellations. Any no shows will be charged the full balance of the lash service before booking again.
When booking an appointment you are agreeing to be on time. (please don't show up earlier than the time agreed.) If you’re late kindly let me know. With every appointment i give 10 minute grace period for lateness, after this time you will be charged a lateness fee of £10. If you are 15 minutes late i hold the right to cancel your appointment. If I've not been contacted during this time frame or have to cancel your appointment due to you being late you will be classed as a no show. This will make you liable for the cost of your appointment.
Thank you for choosing LashesBySav to give you the best lash service.
See you at your appointmentSavanna
You will receive a text message reminder before your appointment