Tennyson Court is offering different visitation options during the COVID-19 pandemic to help residents remain in contact with their friends and family. Visitation has to occur under new guidelines and we ask that anyone booking a visitation reads the information below. Anyone who does not follow our guidelines will be denied further visitation.

Read our latest visitation update (03.29.2021): HERE

Inside & Outside Visitation Guidelines:

Setting Up & Arriving for Visits

• Visits will require an appointment. Appointments need to be made 1 day in advance. We cannot accept same day appointments.
• We are restricting visits per resident a week, read letter from 03.29.21 for latest limits
• If a resident becomes overbooked with appointments we will cancel the last booked appointment. Families and friends must communicate and coordinate their appointments in the best interest of the resident.
• Visitor Restrictions: please note what type of visit you are booking, there will be limits set to 2 visitors and we cannot allow individuals to swap out during a visit.
• When you arrive for your visit you must check in at the front desk. All visitors may only use the main doors to enter and exit.
• Staff will sanitize the area before your visit starts or you will have wipes available to sanitize before and after your visit.

Visiting Space Guidelines

• All visitors must be 18 years or older unless accompanied by an adult.
• Pets are welcome to come but they must stay on the visitor side of the stations.
• All guests must wear a face mask/covering during the entire visit.
• Residents will be wearing a mask and eye protection during the visit and should be encouraged to keep it on correctly. Any resident who cannot tolerate these items cannot continue visits.
• Visitors cannot travel throughout the community. All visits must take place in their assigned area.
• Visitors cannot use restrooms within the facility.
• We ask that if you bring anything to show or give to the resident that our staff sanitizes it first. We will deliver any personal supplies directly to their room. Please refrain from brining any home-made goods.
• Visitors will be denied visits if they have recently been exposed or potentially exposed to a positive case of COVID19 or if they have traveled from a restricted state within the last 14 days.
• Visitors will be screened for symptoms related to COVID19, including a temperature check.
• Any visitor that violates the guidelines we set will be restricted from further visitation.

Types of Visits: Residents on Quarantine are eligible for video and inside/outside visits

Video Visits: Google Duo

Inside/outside Visits: Visitors outside, resident inside, visit through a closed window and using an intercom.

In Room Visits: Visitors must remain in the resident’s room and cannot be in meals or activities. For visitors of our memory care, if your loved one cannot remain in their room for the visiting time, we will suggest booking community center or an alternate visiting option.

Community Center Visits: Visitors must remain in the community center and cannot travel through the community.

Scheduled Outings: Please book a time to pick up your loved one for an outing. We ask that you utilize this so we can have the resident ready in the main lobby. Do not use this to coordinate doctors appointments, call the nursing office for any medical appointments.