Commissionaires Hamilton

Please read ALL of the following instructions before booking your appointment:

• Be on time: if you are more than 10 mins late for your appointment, we will NOT be able to complete the transaction and you will have to reschedule your appointment.
• Address: We are located downtown Hamilton at 151 York Boulevard, Suite 208, in the same building as Starbucks. Enter through the door at the centre of the building on York Blvd, beside Starbucks. Take the elevator to the second floor, and follow the signs to suite 208.
• Parking: Do NOT pay for parking. Bring your license plate number with you and we will enter it into the parking system. We do NOT reimburse parking that already has been paid.
• Valid ID: You need to bring 2 pieces of valid, government issued ID (at least one with photo) at the time of your appointment. Electronic ID’s and photocopies will NOT be accepted.
• Printed documentation: Bring any printed documentation such as an instruction letter from your employer or correspondence from a government department (if applicable). A printed copy is required for fingerprinting. Digital copies will NOT be accepted.
• One appointment slot per person: If you're a group of 2 or more people, everyone must have their own appointment. Do NOT book multiple appointments per person.
• Digital Fingerprints: All digital fingerprinting requests for Permanent Residency and Canadian Citizenship must include a letter from Citizenship and Immigration Canada. This letter must include the address for third party results and should have a CIC file number, which will be included in your transaction. Please ensure this letter is either emailed to the office or printed off and brought with you to the appointment.
• Ink & Roll Fingerprints: If you are sending Ink & Roll Fingerprints to another country (Not CA or USA), please confirm BEFORE BOOKING how many sets you need and which form the country will accept, as some countries will not accept the RCMP C-216 form. We have the current FBI forms at the office for those who need to send prints to the FBI.
• Biometrics: If you have received a letter from Immigration, Refugees and Citizenship Canada requesting BIOMETRICS, you MUST go to your nearest Service Canada Center – only Service Canada can complete this type of request.