Skincare Questions? Let us help!
South Korea's #1 selling brand and leaders in Green Beauty now offer one-on-one 15-minute virtual consultation. During this personalized experience our Korean Skincare experts will guide you through your choices, answer your questions and help you select the best products for your individual needs and lifestyle. This service is complimentary and we will have a special offer exclusive to our consultation guests.
New to Innisfree? Ask about the best sellers that have made us #1 in South Korea and our green tea products from famed Jeju Island.
How Does it Work?
- Select the day and time for your virtual consultation. You can choose between voice call or video chat.
- Keep an eye out for a text confirmation and reminder!
- Our skincare specialist will call you at the scheduled time. (Calls will come from Innisfree.consultations@apus.amorepacific.com).
*Please note this service is only available for US customers due to phone service availability.
We’re excited to chat with you! Consultations are free and we will follow up with an email recapping your personalized, recommended routine.
IMPORTANT INFO TO KEEP IN MIND
Remote consultations are provided for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health professional if you have any underlying medical conditions. Under no circumstances will advice be provided as it relates to any underlying medical conditions, health concerns, or personal or religious preferences. Before starting a new skincare routine or product, we recommend testing a small amount of product on your forearm and consulting with your physician.
Stay well and stay in touch!
For help with issues regarding orders, returns, or shipping status, please email our customer service at: support@innisfree.zendesk.com.
