HELLO BEAUTY!
We are excited to service you and appreciate you choosing us as your aesthetic providers! Please take a moment to read over our studio policies and conditions before you book. If you have any questions regarding any service or booking multiple appointments, please call/text us 469.626.2920!
Understand there is a non-refundable 50% deposit on all services. If you need to reschedule, you may do online up to 12 hours before set appointment. Do not cancel your appointment to move it, you will loose your deposit and be required to make a new non-refundable deposit. If you have a Gift Certificate or Voucher please contact our studio to book. Call us if you are having trouble! Let us help you!
Same day Cancellations are subjected to a non-refundable fee, the 50% deposit already processed is subjected to that fee.
NO CALL NO SHOW, a non-refundable $50 studio fee is added to the deposit fee already acquired.
20 minutes or more LATE is subjected to Same day Cancellation policy. We understand Rockwall is getting busier with heavier traffic and parking is getting tight.. please try to be 10-15 minutes early to avoid being 20 minutes late! There is parking available now behind us and the Visitor Center!
All clients MUST have a saved verified card on file to guarantee any appointment. Thank you.
NO CHILDREN MAY ACCOMPANY YOU during appointments for their safety of sharps, chemicals, not children friendly furniture, etc. Please know if you arrive with child or children, you will be asked to reschedule with a $100 studio liability rescheduling fee. Thank you.