• NO DEPOSIT = NO APPOINTMENT!
• A MINIMUM $25 NON- Refundable Deposit is REQUIRED to Book & Goes Towards Your Service.

LATE POLICY:

• There is a 10 min grace period, any thing after that you will be canceled and forfeit your deposit!
• Appointments less then 45 minutes have no grace period.
• If client arrives late and the esthetician has a client immediately following, same day rescheduling fee is valid. (50% of service)

RESCHEDULING:

• Reschedules must be made 24-48 hours before appointment scheduled, and must be within 2 weeks of original date.
• Please Note rescheduled appointments are NOT eligible to be rescheduled a second time and will forfeit deposit.
• If appointment is cancelled less than 24 hours there is a 50% service charge for cancellation that will be charged via card on file.
• Same Day Cancelations/Rescheduling results in loss of deposit. You may rebook with a new deposit. No exceptions. If you are rescheduling for the same day, but at a later time (if available) there is a $15 fee.

CANCELATIONS:

• If appointment is canceled less than 24 hours there is a 50% service charge for cancellation that will be charged via card on file.
• No call no shows are charged 100% of service charge via card on file. If client confirmed appointment, didn’t show up and contacted The Esthetics Firm immediately after being charged this is still considered a no call no show.
• Please note if the payment card on file declines, The Esthetics Firm will reattempt charging the form of payment on file for up to 120 days after date of scheduled appointment. Any overdraft fees are not the responsibility of this business but of the signer of this agreement.

GENERAL RULES:

• Clients must be over the age of 18 for any advanced facial, waxing, eyelash, or body contouring services.
• No additional guest are allowed at appointments in the service room, or waiting area.
• If you have any signs of any possibly contagious sickness, you will be canceled and charged 100% for not canceling.
• Children(all ages) who aren’t being serviced are not allowed at appointments.
• Please keep in mind results vary; every face shape, eye shape etc are different.
• ALL SERVICES ARE NON- REFUNDABLE GROUPON CLIENTS WHO NO CALL NO SHOW WILL HAVE THEIR VOUCHER REDEEMED AS THEY ARE NOT REQUIRED TOPAY A DEPOSIT
• If you for ANY reason dispute a charge on your card for service you will be blocked, banned and may face a small claims case.