Thank you so much for booking with The Butterfly Brow Studio! Detailed below are our booking policies. Please read them THOROUGHLY to ensure that there is no confusion going forward. Should you proceed to book an appointment, you are agreeing to all policies. Thank you & we look forward to servicing you!

We reserve the right to refuse service to anyone who does not comply with our policies.

All brow services recommend at least 4 weeks of hair growth for best results.

Booking Policy:

• A $15 deposit is required to secure your appointment. This amount will go toward your service total. The remaining balance can be paid with a CARD or in CASH. Please bring the EXACT amount that you intend to pay with (including tip). We do not carry change.

• Your deposit is NON-REFUNDABLE, except under the circumstances that your service provider may need to cancel the appointment. We will reach out prior to cancelling to reschedule, if possible.

• We require a 24 hour notice to cancel or reschedule appointments. If you are within the 24 hour window, you forfeit your deposit & will have to book another appointment.

• NO EXTRA GUESTS IN THE STUDIO IF YOU ARE NOT BEING SERVICED.
  

• If you are feeling ill and/or experiencing any COVID-19 symptoms, please notify us and cancel your appointment. (Regardless of your vaccination status)

• You will receive a confirmation email with the address and contact information included immediately after booking & a reminder email 48 hours before your appointment. *PLEASE BE SURE TO USE A VALID EMAIL ADDRESS THAT YOU CHECK REGULARLY.

Late Policy:

• There is a 10 minute grace period if you are running late. After 10 minutes, your appointment will be canceled. NO EXCEPTIONS.

• NO SHOWS will be charged 50% of their booked service.