Location: Bronx, New York 10453
718-500-2143
A $20.00 non- refundable deposit is required to hold your appointment slot this will go towards your total. The remaining balance must be paid upon pick up. Your payment options are , Apple Pay, Cash App, Credit or Debit Cards, and Cash.
MUST READ BEFORE BOOKING
NO COLORING ON WEEKENDS AND NO LARGE OR XLARGE GROOMS ON WEEKENEDS.
Late Fees
I Am Still Home Based, Please Be On Time!! There is a late fee of $20 after 10 minutes. After 15 minutes the appointment will be Cancelled and Will have to book a whole new appointment. DEPOSIT WILL BE NON- REFUNDABLE. There is a Late Pick-Up Fee of $10 within 35 mins after the call/ text letting you know your pet is ready.
Cancellations/Rescheduling
Any No Calls/No Shows will have to book a new appointment requiring another deposit. Any late cancellations that are 24 hours before your appointment will be charged a $10 rebooking fee.
I strongly don't work on other groomers or customers work. For example, if your dog comes in with a choppy, cut at, or uneven face or body, you will be charged an addition fix up fee of $10 BASED OFF THE CONDITION OF THE COAT. NO EXCEPTIONS!!!
Matted Coat
If your pet has any knots, tangles, or mattes etc. You will be charged an additional fee based on how severe the condition of the coat is. FULLY MATTED HAIRCUT STARTS AT $180 FOR SMALL BREEDS, MEDIUM STARTS AT 220, LARGE BREED STARTS AT 250 ETC. DEPOSITS ARE INCLUDED ALREADY IN PRICE.
Special Handling
If your pet requires me to use a muzzle or have an addition hand at any time throughout the groom, there will be a fee STARTING AT $20.
DROP OFF & PICK-UP
Clients are not allowed to accompany their pet upstairs. When you arrive, you may call, or text and I'll meet you downstairs. And for pick-up you will receive a call 20 mins before your pet is ready and you will be met downstairs. For example, if your appointment is at 1:00 PM your pet should be getting checked at 1:00.
If you have any questions or concerns, feel free to DM me or use my phone number (718) 500- 2143. Provide me with your name, day, and time of your appointment and I will respond as soon as possible.
Thanks For Booking With KingSpaNYC!!