BOOKING DEPOSIT
A NON-REFUNDABLE deposit is required to secure all appointments. The deposit will be 30% of the total cost of service. All deposits are non-refundable and non-transferable under any circumstance.
Remaining balance of service must in paid in CASH.
NO additional guests and NO kids are allowed!
WEDDING SERVICE POLICIES
All wedding related retainer fees & payments are NON-REFUNDABLE under any circumstance. This includes last minute drop-outs.
I require my own space with access to an outlet when traveling on-location, with a large amount of table space for my supplies.
Touch-ups required after set finishing time are an additional hourly rate. This includes sitting time between pictures, ceremony, etc.
LATE POLICY
A 10 minute grace period will be provided to each client. After 10 minutes a $15 late fee will be applied to the remaining balance for the appointment.
After 15 minutes, the appointment will be canceled and you will be charged half of the service you booked. Appointments are set for a certain duration of time corresponding with the look you have booked. PLEASE try to arrive 5 minutes earlier if possible to ensure you make it on time to your scheduled appointment time.
CANCELLATION POLICY
If you need to cancel your appointment for any reason, the booking deposit will NOT be refunded. No exceptions.
If you would like to reschedule, you must DM @zoelmguerrero 24 hours before the scheduled appointment.
Same day cancellations will be charged half of the service you have booked for.
No call/ No shows are charged 100% full price of service booked for and banned from booking any future appointments.
24 hour cancellations and reschedules will not be charged but you lose your deposit and another will be due to the new date and time rescheduled for.
HOW TO PREPARE FOR YOUR APPOINTMENT!
HIGHLY RECOMMENDED.
Exfoliate and Moisturize your skin the night before appointment.
Lip scrub and keep lips moisturized and hydrated.
Arrive with a clean face to ensure a flawless application
Remove all excess facial hair. (Untamed brow hairs, unwanted peach fuzz, etc.) without doing so this can interfere with the outcome of the makeup application.
During your service, excessive cell phone use is discouraged. This is only to ensure that your beat comes out 100% Slayed. ♥