Service - 2025
- Minor Service
A$225.00
Includes: Bike clean; Drive train degrease, re-grease, hangar straightening; Tune Gears; Brake check & adjustment; Adjust headset; Update e-bike software (if reqd); Wheel true (on bike, undamaged rim); Fitting of std replacement parts ...
- Major service
A$345.00
Please choose this service if your last service with us was a minor Service, or if you haven't had your eBike serviced in the last 12 months. Includes everything in a minor Service plus: Fork / headset - remove and re-grease; Bottom br ...
- Specific repair or upgrade
A$150.00
Please choose this service if you are getting work done on your Ebike outside of a service. Please provide details of the work you want done. Minimum charge $150 per booking.
- Puncture repair
A$35.00
$35 for a normal wheel, $75 for a complex wheel (internal hub, motor or cargo rear wheels). Price excludes consumables.
- Post Sale Adjustment (Owners Club)
This is a free service offered to customers who have purchased an eBike from us within the last 45 days. If your eBike needs some fine tuning e.g. re-indexing gears after initial cable bedding in, adjust brakes, make minor adjustments ...
- Fault Diagnostic
A$200.00
Book if your eBike is not running or has a permanent or intermittent error /fault. This booking covers fault finding only. It excludes parts and any extra time needed to repair. No-shows and cancellations within 48hrs are not refundab ...
eBike Consultation
- 1-2-1 Test Ride In Store
- Which eBike for me? (Phone consulation)
Owners Club Service Packages
- Gold Annual Service Subscription - 1x Major Service
A$299.00 per year
This package is for general riders who want to save on their annual or 1500km service. In addition to all of the work completed during our standard service you also qualify for: - Jump the queue booking - Guaranteed same day service - Courtesy bike (if available) Please note there is a $50 surcharge per booking for cargo and mountain bikes.
- Platinum Annual Service Subscription - Minor + Major Service
A$448.00 per year
This package is for general riders who want to save on their servicing labour cost, and who use their eBike regularly enough to warrant two service visits per year, and ride up to 3,000km per year (50km-60km per week) In addition to all of the work completed during our standard service you also qualify for: - Jump the queue booking - Guaranteed same day service - Courtesy bike (if available) Please note there is a $50 surcharge per booking for cargo and mountain bikes.