PERSONAL TRAINING CONTRACT AGREEMENT

Chloe Ann Fitness | 1:1 Personal Training Sessions

This agreement is made between Chloe Ann Fitness ("Trainer") and the undersigned Client ("You") for participation in personal training sessions. By signing this agreement, you acknowledge and agree to the following non-negotiable terms and conditions.

1. Contract Agreement Options

3-Month Commitment

Month-to-Month Subscription (No Discount)

Session Duration:

40-Minute Sessions

60-Minute Sessions

Sessions Per Week Available and Specified in your contract description:

1 Session Per Week

2 Sessions Per Week

3 Sessions Per Week

4 Sessions Per Week

5 Sessions Per Week

Introductory One-Off Session (No commitment, single session booking)

Gift Certificate (Non-refundable, expires 3 months from purchase)

Training Package 24 Sessions (Expires 90 days from purchase)

Subscription-Based Personal Training (Recurring monthly payments, subject to contract terms)

2. Booking & Scheduling

All sessions must be booked in advance through the Members Portal using the Acuity booking system.

No sessions may be booked outside of the online system.

Sessions must be scheduled immediately upon contract confirmation to secure training times.

24 Session Training Package must be used within 90 days from the purchase date. Unused sessions will expire and not roll over.

Gift certificates must be redeemed within 3 years from the purchase date.

3. Cancellation & Rescheduling Policy

Clients must cancel or reschedule sessions at least 48 hours in advance through the Members Portal.

Cancellations made within 48 hours of the session will be forfeited with no refund or reschedule.

Extreme circumstances may be reviewed on a case-by-case basis at the Trainer’s discretion.

In the case of a trainer cancellation, an alternative session will be offered.

4. Payment & Contract Terms

All payments are non-refundable. Once payment is made, no refunds will be issued for missed, canceled, or unused sessions.

All training sessions must be paid in advance.

Sessions do not roll over beyond the agreed contract period.

Payment Options:
Fortnightly Payment Plans for all 3 month contracts

All other bookings must be paid upfront.

Fortnightly Payment Plan (No Discount):

Payments are due on the same date each month.

No refunds, credits, or adjustments will be made for missed or unused sessions.

Card Payment & Failed Transactions:

Clients must keep their payment details updated on file.

If a payment fails or a card declines:

All sessions will be cancelled until payment is successfully processed.

Missed sessions during this period will not be eligible for rescheduling or refund.

If payment is not made within 14 days, the contract or package may be terminated with no refund.

Subscription & Contract Termination:

Clients must provide a minimum of 4 weeks' written notice to cancel a monthly subscription or training package.

Failure to provide 4 weeks’ notice will result in one final billing cycle.

Clients may not cancel a prepaid contract early or request refunds.

5. Session Structure & Expectations

Each session is structured to align with the client’s goals and includes:

Warm-up, movement prep, strength, conditioning, and recovery work.

Hands-on coaching for form correction, progression tracking, and injury prevention.

Joint mechanics assessments for mobility and postural correction.

Late Policy:

If a client is more than 15 minutes late, the Trainer may cancel the session at their discretion, and the session will be forfeited.

It is the client’s responsibility to notify the Trainer immediately if running late.

6. Additional Support & Communication

Clients will have access to WhatsApp messaging for training-related questions.

Training details can be shared in TrainHeroic depending on package and booking option.

Progress check-ins will be provided based on session frequency and package selected.

Nutritional support is available as an add-on and may be purchased separately.

7. Liability & Waiver

By signing this contract, you acknowledge that personal training includes strength, cardiovascular, and resistance-based exercises, which carry inherent risks of injury, muscle strain, or other health issues.

Chloe Ann Fitness is not liable for any injuries sustained during or outside of training sessions.

Clients must obtain medical clearance if they have pre-existing conditions or concerns.

Chloe Ann Fitness does not provide medical, psychological or physiotherapy advice beyond general fitness recommendations.

8. Consent & Media Release

Chloe Ann Fitness may record, photograph, or film training sessions for form assessments, progress tracking, or promotional content.

If you do not wish to have images/videos shared publicly, you must request this in writing at the time of signing.

9. Agreement & Acknowledgment

I have read and understood the terms of this agreement. I acknowledge that:

✔ All sessions must be booked in advance through the Members Portal.

✔ Cancellations require 48 hours’ notice, or the session is forfeited.

✔ Payments are non-refundable, and missed sessions will not be rescheduled.

✔ Sessions do not roll over, and unused sessions will expire.

✔ I am responsible for ensuring my payment method is up to date.

✔ I assume all risks associated with training and will not hold Chloe Ann Fitness liable for injuries.

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