Welcome to the Pass Office at Victoria International Airport

Please be advised that walk-in appointments are no longer available at the Victoria Airport Pass Control Office. If you have any concerns, please contact the Pass Control Office during business hours between 09:00 - 16:00 on 250216-7593. If it is outside of business hours or phone lines are busy, please email us at passcontrol@paladin.victoriaairport.com.

To book an appointment, select the type of appointment you need to make from the list below.

  • 1. Passes

    • TSC Verification Appointment and Temp Pass Issuance

      30 minutes

      Book this appointment when you are applying for a Transport Canada Security Clearance (NEW APPLICANT or RENEWAL)
      For Screening Required Pass, please request approval from VAA before making the appointment.

    • RAIC Issuance

      20 minutes

      NEW RAIC - RAIC RENEWAL - LOST/STOLEN RAIC - EXTENSIONS - TRANSFERS - COMPANY CHANGE Book this appointment when Transport Canada clearance has been approved and security courses have been completed. Includes printing of RAIC (Restricte ...

    • Landside ID (LID) Issuance

      15 minutes

      Book this appointment if you require a Land Side ID (LID).

    • Temporary Card Renewal

      15 minutes

      Book this appoint to renew your Temporary Pass (LID, Escort Required, Screening Required)

    2. Item Issuance

    • Access Equipment Issuance (keys, etc.) for Airport Employees and Tenants

      15 minutes

      Book this appointment to be issued Access Equipment (KEYS and FOB's) if you are an Airport Employee or Tenant.

    • Access Equipment Issuance for Hangar Tenants

      15 minutes

      Book this appointment if you are an Airport Hangar Tenant to:
      1. Request for Gate Remote/s to access their rented Hangars
      2. Request for Gate Remote/s replacement

    3. Misc

    • Consultation Appointment

      20 minutes

      Book this appointment if you are new to the Airport environment, and are unsure about the services that you require or how to prepare for your Pass Control Office appointment. Also for general inquiries or concerns about Airport Pass ...