Scheduling Instructions

Step 1: Choose Your Service

• Select from our range of at-home services, including nail clipping, ear cleaning, medication administration, wound care, pet sitting, or dog walking.

Step 2: Schedule Your Appointment

• Use our easy-to-use scheduler to select your desired service and pick a convenient time that fits your schedule.
• Important: For multiple pets, please book a separate appointment for each pet when selecting "At-Home Services" or "At-Home Services Bundle." Each pet requires a different amount of time, helping to better manage my schedule. If you have any questions, please feel free to contact me before booking!
• A 25% deposit is required for all services. This deposit is refundable if you wish to cancel your appointment.
• At checkout, you can choose to pay the deposit or the full amount. If you opt to pay only the deposit, I will send a payment link via Square for the remaining balance. Alternatively, you can pay the remaining amount through Zelle, Venmo, or cash.
• Payment Timing for Remaining Balance:
  • For At-Home Services and At-Home Service Bundles: The remaining amount is due after each visit.
  • For Drop-In Visits: The remaining balance is due 72 hours before the first scheduled visit.
  • For Dog Walking Bundles: The total amount is due upfront.
  • For Single Dog Walking Sessions, payment is due upon completion of each appointment.

Step 3: Confirm & Reminder

• The system will automatically confirm your appointment. I’ll also reach out via text to confirm the details, discuss any special requirements, and provide pricing information.
• You’ll receive a confirmation message 24 hours before your scheduled appointment to ensure everything is set for your at-home visit.

Step 4: Enjoy Our Convenient, Stress-Free Service

• On the day of your appointment, I’ll arrive at your home at the scheduled time to provide professional, compassionate care for your pet.

If you need any help with scheduling, please don’t hesitate to contact me!

mandy@whiskersndtails.com | 305-523-9263